Custodian- Hrly​/Int POOL; DSA

Under the direction of the Associate Director, Custodial Services, the custodian will provide various custodian and housekeeping support services for on and off Housing, Residential Life & Auxiliaries (HRLAs) complexes. The incumbent will be responsible for the overall cleanliness of assigned building, floors, facilities, foyers, stairwells, including but not limited to cleaning student rooms, common areas, lounges, kitchens and hallways; clean and disinfect bathrooms;

strip and wax floors; clean windows; move furniture from one area to another; wash concrete areas outside of the buildings; execute the delivery and pickup of guest-requested items to and from guest rooms; maintain carts and manage constant supply of clean linens for Summer Conference programs, ensuring closets are fully stocked; remove trash and dirty linens, including cleaning and care of flooring (e.g., carpet, tile, etc.);

high dusting, edging, scrubbing, cleaning of desks, and perform other related duties as required.

Tasks are expected to be performed in accordance with HRLAs expectations of quality customer service. The incumbent provides services that are equitable, inclusive and provide culturally sensitive services that enhance the quality of campus life, retention and graduation rate. This position uses a student centered and equity minded approach in all communication and service efforts.

• Perform Regular Custodial Duties:
  Incumbent will be responsible for the overall cleanliness of assigned building, floors, facilities, foyers, stairwells, including but not limited to cleaning student rooms, common areas, lounges, kitchens and hallways; clean and disinfect bathrooms; strip and wax floors; clean windows; move furniture from one area to another; wash concrete areas outside of the buildings.
• Restorative Cleaning:
  Incumbent is to detail clean and disinfect drinking fountains, countertops, washbasins, sinks, showers, bathtubs, urinals and toilet bowls, bathrooms, refill soap dispensers, paper towel dispensers, toilet tissue dispensers, seat cover and sanitary napkin dispensers; empty waste receptacles, walls, windows, closets, desks, beds, mattresses, light fixtures, etc.
• Housekeeping Summer Conference, Conferences, & The Pointe:
  Clean and straighten public and vending machine areas.
• Customer Service & Teamwork:
  Incumbent to provide excellent customer service to the residents, staff, and Campus community.

• Ability to consistently report to work on time prepared to perform the duties of the position, required.
• Ability to establish and maintain cooperative working relationships and maintain a positive and respectful attitude.
• Ability to work effectively and productively as part of a team, required.
• Experience with working with a diverse group of individuals and multicultural university environment, required.
• Working knowledge of standard safe work practices, required.
• Ability to provide excellent customer service to the Campus community, vendors, and other outside agencies.
• Skill in performing customer service in a polite and timely fashion: ability to identify what customer needs and reroute him/her to the correct department; ability to relay customer requests and complaints accurately and appropriately; to describe and convey services provided by HRLA, required.
• Provide timely custodial services, including lifting, moving, and transporting chemicals and or equipment, within buildings and work assignments throughout HRLA, required.
• Ability to read labels on cleaning solutions, written directions and work schedules required.
• Ability to interact politely and courteously with university staff, faculty, and guests required.
• Working knowledge of fundamental custodial procedures required.
• Ability to clean and prepare guest rooms to established HRLA standards for incoming guests required.
• Ability to recognize when guestroom(s) have been adequately prepared for an incoming guest, can be trained.
• Ability to recognize when public areas are neat and clean to established standards, can be trained.
• Skill in operating a variety of industrial and/or custodial equipment including buffers, waxers, scrubbers, polishers, mop, brooms, and vacuum cleaners required.
• Ability to properly use and monitor supply of equipment and supplies, required.
• Working knowledge of carpet and floor care techniques, can be trained.
• Ability to lift items weighing up to 50 lbs., required.
• Ability to work independently or with others as directed or assigned, required.
• Ability to work overtime, holidays, evenings, or weekends as assigned in order to meet operational needs.
• Ability to perform various custodial duties that involve walking, standing, climbing stairs and ladders, stooping and crouching.
• Ability to maintain proper inventory of linens, cleaning supplies, amenities and other items.
• Ability to communicate with an ethnically and culturally diverse campus community.
• Ability to follow all university policies, procedures, and guidelines…