Project Manager, Business Management, Business Analyst

Mod Op is a 360-degree, full-service advertising agency with offices in New York, Los Angeles, Miami, Portland, Dallas, Kansas City, and Panama City, Panama. We believe in teamwork, client collaboration, powerful storytelling, stunning design, and thoughtful problem-solving. We have a wide-array of capabilities and provide strategy, brand development, campaign ideation and production across all channels. Our clients represent a breadth of industries, and every project presents new and interesting challenges.

We are committed to process, working smart and enjoying the work we do.

The Project Manager works on projects with top-down oversight from inception to completion. They must ensure that all projects adhere to the required standards of budget, timeline and scope. They must also develop project plans that meet client needs with company goals, and coordinate team managers and personnel throughout all stages of the project.

Essential Functions
Develop a deep understanding of the projects; managing assigned projects with a clear understanding of business context, developing a deep understanding of cross-department synergies and dependencies
Manage client communications and expectations
Translate client requirements into interdepartmental requirements and vice versa
Lead new project requirements gathering and analysis, write user stories and project documentation
Work with management on project proposals, bids, contracts, estimates, and schedules, and contribute to the project estimation process
Write and dissect SOWs, budgets and briefs
Lead meetings with internal and external teams
Proactively lead efforts to identify risks, resolve key project conflicts, and establish appropriate resolution paths
Provide reporting as necessary on project release plans, health, status, and risks.

Requirements
Experience managing multiple projects
Strong interpersonal skills and excellent verbal and written communication skills
Ability to work in a fast-paced environment while maintaining high attention to detail
Ability to circumvent while catering to demanding clients, knowing how to make them feel loved but also when to draw lines
Risk assessment and proper escalation know-how
You know how to bring out the best in a team within a collaborative environment

Benefits
Medical, dental and ancillary company sponsored benefits
Company sponsored life insurance
401k retirement plan with company match
Generous PTO benefit plus week off between Christmas and New Year's
Professional development stipend
Opportunity to travel between offices
Talented coworkers and collaborative office culture