Manager, Food Service Program

The Food Service Program Manager will oversee the retail execution of food service, dispensed beverages, and QSR concepts for the western region. They will closely partner with operations to ensure store locations meet company program standards. This role involves frequent travel to retail sites, providing leadership, guidance, and support to district leaders and store managers. The goal is to ensure food and beverage programs are optimally executed with a focus on presentation, quality, customer service, and profitability.

Additionally, the FSPM will ensure all food service operations, including QSR concepts, comply with company policies, health and safety regulations, and industry standards. The FSPM will evaluate labor and production plans with the operations team, making necessary adjustments to maximize profitability through sales optimization and waste control strategies. The FSPM will partner with the training department and key vendors to develop training assets with an operational focus.

The FSPM will work in lockstep with the category management team, implementing promotional campaigns and pricing strategies to drive sales and customer engagement. Additionally, they will assist in the launch of new products, gather market and competitive information, and assist in selecting the right mix of products based on customer demands and market trends.

JOB QUALIFICATIONS:

• Bachelor's degree in hospitality management, Business Administration, or a related field.
• Minimum of 5 years of experience in food service management, preferably in the convenience or retail industry, with experience in managing QSR concepts.
• Store merchandising leadership experience, with prior merchandising experience in the convenience store industry highly preferred
• Strong analytical and problem-solving abilities.

• A self-starter with proven ability to manage and prioritize multiple projects simultaneously, and consistently strives to exceed expectations.

• Ability to read, understand and translate P&L and Cap Ex reports is required
• Ability to collaborate and work effectively with cross-functional teams
• Proficiency in MS Office (excel, word, power point)
• Excellent oral, written, and verbal communication skills
• Exceptional leadership and organizational skills
• Ability to convey ideas and processes in easy-to-understand terms to diverse audience
• Possess a valid Driver's License and provide required proof of insurance and demonstrate a safe driving record

The job qualifications described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If accepting an offer of employment, applicant must be able to provide proof of authorization to work in the U.S. United Pacific is an EOE.