Project Manager, Client Relationship Manager, Operations Manager

Company Overview

Making Everyday Places Extraordinary.

Founded in 1979, RDC is a full-service, award-winning architecture firm dedicated to making everyday places extraordinary. Headquartered in Long Beach, CA, we are a 160+ team with offices in Los Angeles, San Diego, Washington D.C., and Arkansas.

RDC is seeking a highly skilled and dynamic Project Manager to join our Store Planning team. This role requires a talented professional who can e ectively oversee multiple accounts, lead design initiatives, and contribute to sta development. The ideal candidate will have a keen eye for quality control, a strong ability to manage internal workload, budgets and schedules, and excellent external client and consultant relations skills.

This individual will play a pivotal role in project success by coordinating tasks, ensuring deliverables, and fostering a collaborative work environment.

• Manage multiple accounts concurrently, balancing project priorities and timelines
• Initiate and monitor project budgets, schedules, and milestones, making adjustments as needed to ensure project success
• Conduct regular project reviews to assess progress and address potential challenges
• Understand and implement company standards and procedures
• Identify project needs and engage relevant external consultants to enhance project success
• Manage relationships with any internal and external consultant teams, ensuring effective collaboration and timely deliverables
• Project billing and invoices management
• Collaborate and partner with project architect to ensure a successful design team

• Cultivate and maintain strong client relationships through clear communication and understanding of client needs.
• Act as a primary point of contact for clients, addressing inquiries, concerns, and ensuring overall client satisfaction.
• Host and attend client meetings; including some travel as needed.
• Actively seek and secure new business opportunities through existing clients, and via industry networking.
• Collaborate with the business development team to identify and pursue potential projects

• Oversee the professional development of junior sta members by providing mentorship and guidance
• Assign tasks to junior sta based on their skills and project requirements
• Regularly follow up on task progress, providing support and guidance as needed to meet project deadlines
• Recommend and/or provide training to direct reports. Identify opportunities for professional development
• Foster a collaborative and inclusive work environment that encourages creativity and growth
• Provide insightful and enthusiastic leadership. Create a positive attitude and build supportive morale
• Conduct performance evaluations of direct reports

• Bachelor's or master's degree in architecture or a related field
• Proven experience in project management and retail architectural design
• Excellent leadership, communication, and interpersonal skills
• Strong organizational and time-management abilities
• Proficient in relevant design and project management software
• A proven track record in client relationship management and business development
• Advanced knowledge of architectural detailing and current construction standards
• Advanced knowledge of building codes; ability to successfully complete the permitting process
• Advanced understanding of Construction Administration procedures

RDC is an Equal Opportunity Employer.