Partner Program & Enablement Communications Manager

Partner Program & Enablement Communications Manager

Join to apply for the Partner Program & Enablement Communications Manager role at Docu Sign

Docu Sign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docu Sign solutions to accelerate the of doing business and simplify people's lives. With intelligent agreement management, Docu Sign unleashes business‑critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docu Sign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).

We’re looking for a strategic and creative Partner Program and Enablement Communications Manager to lead, develop and drive the communications across our global partner ecosystem. In this role, you’ll drive awareness, engagement, and adoption of our partner programs and enablement initiatives by delivering clear, consistent, and compelling communications.

You will act as the guardian of partner program messaging, ensuring consistency and clarity across all touchpoints. You’ll work cross‑functionally with global & regional partner teams, partner programs leader and partner operations teams to ensure our partners are informed, empowered, and equipped for success.

This position is an individual contributor role reporting to Senior Director, Partner Programs and Success.

• Develop and execute the global partner program and enablement communications strategy, ensuring alignment with program objectives and milestones
• Ensure partners understand program requirements, benefits and available resources
• Collaborate with partners sales enablement team to communicate training opportunities, accreditation and certification paths, and resources that help partners grow their business
• Create compelling curated partner‑facing collateral, FAQs, guides, presentations, and messaging that reinforce program value and business outcomes
• Plan and execute communication campaigns to increase partner awareness and participation in key initiatives
• Maintain a consistent communication cadence through a communications calendar and repository of program‑related content and assets internally and externally for partners
• Manage content and messaging on partner portal, email campaigns, and partner program channels to ensure accurate, timely, and engaging informationli>
• Partner closely with product marketing, global partner team, and operations teams to align messaging and priorities
• Monitor engagement metrics (email open rates, portal visits, event attendance) and use insights to optimize communication strategies
• Collect and analyze partner feedback to continuously improve messaging, enablement materials, and communication effectiveness e.g. through surveys, analytics and partner engagement insights

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docu Sign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docu Sign.

Docu Sign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

• Bachelor’s degree in Marketing, Communications, Business, or related field
• 12+ years of experience in leading global or regional partner communications programs
• Experience managing communication across…