Cashier, Retail

Job Details –

Location:

Long Beach, CA 90802. Position type:
Seasonal. Season:
September – November 2026. Salary: $20.00 per hour.

• Operate the Square POS system to process cash, credit, and debit transactions accurately and efficiently.
• Issue receipts and handle refunds or exchanges promptly and in accordance with company policy.
• Balance the cash register and generate end‑of‑day financial reports to ensure full accountability.

• Welcome every guest with energy and enthusiasm, delivering friendly, immersive assistance from the moment they approach your station.
• Provide clear, confident information about the attraction, pricing, packages, and special offers.
• Address guest concerns and complaints professionally and promptly, turning challenges into positive moments.

• Actively promote merchandise, upgrades, add‑ons, and bundle deals to maximize each guest's experience and support nightly revenue goals.
• Stay informed on current promotions and confidently communicate them to every guest interaction.

• Monitor merchandise stock levels and proactively report low inventory to management before it impacts sales.
• Assist with restocking shelves and maintaining a clean, organized, and visually appealing sales area.
• Participate in regular inventory counts to ensure accurate tracking of all items.

• Support efficient guest flow by assisting with queue line management and maintaining a positive, high‑energy atmosphere throughout your shift.

• Experience operating Square or a similar POS system—or a demonstrated ability to learn new point‑of‑sale technology quickly.
• Strong communication and interpersonal skills with the ability to stay professional and poised in high‑volume situations.
• Natural ability to engage guests warmly and confidently promote products and upgrades.
• Organized, detail‑oriented, and accountable when it comes to cash handling and end‑of‑day reporting.
• Ability to stand and move throughout the event area for extended periods and lift up to 25 lbs for restocking tasks.
• Reliable and consistent attendance throughout the full season—including evenings and weekends required.
• Must be 18 years of age or older.

Hourly Rate: $20.00 per hour.

Employment type:

Seasonal/Temporary. Expected Season Duration:
Late September – Early November
2026.

Work schedule:

Evenings, weekends, and holidays required during the operational season. This is a seasonal/temporary position with an anticipated end date. Employment beyond the stated season is not guaranteed.

Thirteenth Floor Entertainment Group is an equal opportunity employer and complies with all applicable federal, state, and local employment laws, including the California Fair Employment and Housing Act (FEHA). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, medical condition, genetic information, marital status, military or veteran status, age, or any other characteristic protected by law.

Thirteenth Floor Entertainment Group will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act (AB1008). Applicants with disabilities may request reasonable accommodations at any point in the hiring process by contacting  Pursuant to California SB1162, the hourly pay rate for this position is listed above. Thirteenth Floor Entertainment Group will not request or consider salary history in making compensation decisions.

Thirteenth Floor Entertainment Group participates in E‑Verify. As required by federal law, we will verify the identity and employment eligibility of all hired individuals.