Sales Associate

Summary

Brixton is seeking a confident, enthusiastic Sales Associate who is passionate about creating customer loyalty, delivering an exceptional brand experience, and building lasting relationships both for Brixton and within the store. As a Sales Associate, you are the voice of the brand—engaging customers through authentic conversations and showcasing our original, innovative products. This is a part‑time, non‑exempt role based out of Long Beach, California.

• Consistently maintain 100% customer focus, delivering exceptional service with every interaction.
• Bring an optimistic presence to the team, fostering collaboration while building strong customer relationships that drive loyalty.
• Create an inviting and inspiring store experience by modeling great customer service behavior and delivering personalized support.
• Contribute to a sense of pride and loyalty in the store through a positive attitude and commitment to brand values.
• Drive results by staying aware of and accountable to both individual and store goals.
• Ensure products are well‑stocked, organized, and presented in an appealing and accessible way for customers.
• Maintain a clean, well‑recovered, and customer‑ready sales floor and back‑of‑house, in line with brand standards.
• Thrive in a fast‑paced retail environment by offering creative solutions and tailored inspiration to meet customer needs.
• Demonstrate strong product knowledge, staying up to date on merchandise, promotions, and store policies to confidently answer customer questions.
• Provide thoughtful recommendations based on each customer’s preferences, needs, and style.
• Cultivate a warm and inviting atmosphere that reflects the store’s vision through authentic, approachable customer interactions.
• Operate the register with accuracy, including handling cash, processing credit cards, and supporting opening/closing procedures as needed.
• Assist with merchandise upkeep by straightening, restocking, dusting, and maintaining display areas, while contributing to visual merchandising and in‑store displays.
• Locate requested items quickly and efficiently to enhance the customer shopping experience.
• Handle returns, exchanges, and refunds professionally, with a focus on timeliness and customer service.

• High school diploma or GED preferred.
• Must be at least 18 years of age.
• Preferably have previous retail and/or customer service experience.
• Ability and flexibility to work nights, weekends, store openings & closings, and holidays due to store needs.
• Energetic, positive and passionate about Brixton.
• Strong communication and time‑management skills.
• Proven ability to provide a superior customer experience and drive customer loyalty.

The base pay for this position is between $16.90–17.50 per hour. In accordance with applicable state laws, this range is a reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non‑discriminatory factors such as experience, knowledge, skills, abilities, and location.

Brixton LLC is an equal‑opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.