Retail Sales Specialist

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

LOCATION:

N.Bellflower Blvd - Long Beach, CA 90815

As a Retail Sales Specialist at Spectrum, you will be the face of our company, promoting and selling a portfolio of products and services to both existing and new customers while enhancing the customer experience.

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

• High School Diploma or equivalent.

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self‑motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem‑solving skills.

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Base pay: $20.00 per hour with potential to earn $25.40 per hour through commission and incentives.

General base pay range: $18.00–$31.75 per hour.

Commission earnings target starting at $11,232.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.