Cashier, Retail

Job Details

Job Location:

Palos Verdes Estates, CA 90274
Position Type:
Seasonal
Salary Range: $20.00 - $20.00 Hourly

Cashier– Seasonal

Palos Verdes CA | Seasonal | Sept - Nov |

Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven entertainment—and proudly the world's largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year, we don't just produce events. We redefine what's possible. Headquartered in Denver and powered by a team of fearless creators, we've built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard—not the exception.

When you join Thirteenth Floor, you're not just taking a job. You're stepping into the magic behind the screams.

Returning applicants:
If you have worked for Thirteenth Floor Entertainment Group in a prior season, please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.

• As a Seasonal Cashier, you're the first face our guests see—and the energy you bring sets the tone for their entire night. You'll process transactions accurately, keep lines moving, and use every guest interaction as an opportunity to enhance their experience and drive revenue for the attraction.
• Transaction Processing
  • Operate the Square POS system to process cash, credit, and debit transactions accurately and efficiently
  • Issue receipts and handle refunds or exchanges promptly and in accordance with company policy
  • Balance the cash register and generate end-of-day financial reports to ensure full accountability

• Guest Experience & Customer Service
  • Welcome every guest with energy and enthusiasm, delivering friendly, immersive assistance from the moment they approach your station
  • Provide clear, confident information about the attraction, pricing, packages, and special offers
  • Address guest concerns and complaints professionally and promptly, turning challenges into positive moments

• Upselling & Revenue Support
  • Actively promote merchandise, upgrades, add-ons, and bundle deals to maximize each guest's experience and support nightly revenue goals
  • Stay informed on current promotions and confidently communicate them to every guest interaction

• Inventory & Station Management
  • Monitor merchandise stock levels and proactively report low inventory to management before it impacts sales
  • Assist with restocking shelves and maintaining a clean, organized, and visually appealing sales area
  • Participate in regular inventory counts to ensure accurate tracking of all items

• Queue & Flow Support
  • Support efficient guest flow by assisting with queue line management and maintaining a positive, high-energy atmosphere throughout your shift

• What You Bring

• Experience operating Square or a similar POS system—or a demonstrated ability to learn new point-of-sale technology quickly
• Strong communication and interpersonal skills with the ability to stay professional and poised in high-volume situations
• Natural ability to engage guests warmly and confidently promote products and upgrades
• Organized, detail-oriented, and accountable when it comes to cash handling and end-of-day reporting
• Ability to stand and move throughout the event area for extended periods and lift up to 25 lbs for restocking tasks
• Reliable and consistent attendance throughout the full season—evenings and weekends required
• Must be 18 years of age or older

• Hourly Rate: $20.00 hr
• Employment Type:
  
  Seasonal/Temporary
• Expected Season Duration:
  Late September – Early November 2026
• Work Schedule:
  
  Evenings, weekends, and holidays required during operational season
• This is a seasonal/temporary position with an anticipated end date. Employment beyond the stated season is not guaranteed.

Pursuant to California SB 1162, the hourly pay rate for this position is listed above. Thirteenth Floor Entertainment Group will not request or consider salary history in making compensation decisions.

Thirteenth Floor Entertainment Group participates in E-Verify. As required by federal law, we will verify the identity and…