Client Engagement Manager

Client Engagement Manager

Location:

Long Beach, CA

Company Profile:
Our client is an award winning architectural firm with a diverse range of specialties covering architecture, master planning, store planning, interiors, and sustainability. Position Profile:
Our client, an award-winning architecture, interiors and planning firm is seeking a motivated manager, client engagement. Our client relies on a seller/doer model for attracting new business and maintaining repeat clients. The role of manager, client engagement, reports directly to the firm’s Chief Marketing Officer and is responsible for collaboration with leaders on growing their practice areas. This position will focus on strategizing business development efforts, finding new business leads, coordinating firm-wide pursuits, tracking opportunities and other, as identified.

Position Responsibilities:

• Maintain knowledge on the firm and the markets we serve.
• Assist in developing and implementing an annual BD strategy.
• Meet regularly to review progress and adjust due to changing market conditions or new opportunities.
• Attend conferences and meetings strategically in order to bring new contacts into the firm and make introductions to seller/doers.
• Set up meetings, dinners, or other contact with existing and potential new clients in advance of industry conventions.
• Strategically assist principals directly as required in securing new work (meeting attendance, consultation on approach and methodology, client entertainment, etc.)
• Organize twice per year gatherings on relevant design topics or similar special events, TBD.
• Maximize use of Salesforce.
• Track lead counts and conversion rates from lead/prospects to proposals and revenue and compare to BD plan targets.
• Track business development dollars to better analyze ROI on our programs and policies.
• Develop new project screening tools to better align pursuits and proposals with business goals and targets.
• Document BD events, speaking engagements, panel discussions, critical meetings, and milestones.

Position

Qualifications:

• Bachelor’s Degree or more advanced.
• 3+ years of experience with business development.
• Proven history of success with similar role at a design firm
• Experience working with retail, hospitality, residential, office and mixed-use development typologies.
• Excellent written and verbal skills.
• Proficiency with Salesforce.
• Proficiency with Word and Excel.
• Ability with Adobe InDesign, Photo Shop and Illustrator preferred.

Ability to travel.

EOE STATEMENT:

Emissary Recruiting Solutions and its Clients/Affiliates are equal opportunity employers who zealously support and advance diversity in the workplace.