Front Desk Residential Building - Long

Overview

Front Desk for Residential Building – Long Beach, CA.

The Lobby Ambassador serves as the first point of contact for tenants, guests, and visitors entering the building. This role involves providing a welcoming atmosphere, ensuring security and safety of the premises, and delivering customer service.

Greeting and Assistance:

• Warmly greet tenants, guests, and visitors upon arrival.
• Provide directions, information, and assistance regarding building amenities, services, and surrounding areas.
• Address and resolve inquiries and concerns promptly and courteously.

Access Control:

• Monitor and control access to the building, ensuring that only authorized individuals enter.
• Verify identification and issue visitor passes as necessary.
• Maintain a visitor log and manage guest check-ins and check-outs.

Security and Safety:

• Conduct regular surveillance of the lobby area and report any suspicious activities or security breaches.
• Collaborate with security personnel to ensure the safety of the building and its occupants.
• Respond promptly to emergencies, such as fire alarms, medical incidents, or evacuations, and assist as needed.

Communication:

• Serve as a liaison between building management, security, and tenants.
• Communicate effectively with other team members and departments to ensure smooth operations.
• Relay important information or updates to tenants and guests as required.

Lobby Maintenance:

• Ensure the lobby area is clean, tidy, and well-maintained at all times.
• Coordinate with maintenance and cleaning staff to address any issues or concerns.
• Report any maintenance needs or safety hazards to the appropriate personnel.

• Strong customer service orientation and the ability to greet and assist tenants, guests, and visitors in a professional manner.
• Ability to monitor access, verify identification, and maintain visitor logs.
• Effective communication skills and the ability to coordinate with building management, security, and tenants.
• Basic safety awareness and the ability to respond appropriately to emergencies.

• Weekly Pay:
  We offer competitive weekly pay, ensuring timely compensation for your work.
• Uniforms Provided:
  We provide uniforms to maintain a professional appearance and ensure your comfort during working hours.
• Exclusive App Access:
  Our dedicated app provides easy access to features such as direct deposit, clock in and out functionalities, W1 forms, day off request submissions, and any other resources or support needed.
• Full Support:
  We provide comprehensive support to address any questions or concerns you may have, ensuring your smooth integration into the team.