Community Service Specialist

Community Service Specialist - 2 Positions Available

Apply now Job no: 560125

Work type: Staff

Location: Long Beach

Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Temporary, Full Time, Safety

The Community Service Specialist (CSS) position supports campus safety operations by patrolling campus access areas to promote a safe environment for students, faculty, staff, visitors, and contractors. During periods of reduced campus activity, the position provides additional public safety, facility security, and community support services in coordination with the CSULB Police Department.

• Safety Services – Monitor and direct pedestrian, bicycle, and vehicle traffic in high-volume areas of campus to promote safe movement throughout the campus environment. Act as a visible safety presence at designated crossing locations and assist students, faculty, staff, visitors, contractors, and delivery personnel with navigating temporary traffic patterns, detours, and restricted access areas. Coordinate with stakeholders including contractors, personnel, campus departments, and CSULB Police Department regarding traffic and safety concerns.
  
  Immediately notify CSULB PD of hazards, unsafe conditions, collisions, emergencies, or incidents requiring police response.
• Security Services – Patrol campus facilities and surrounding areas on foot to protect campus community members and visitors from hazards such as fire, theft, vandalism, trespassing, unsafe conditions, and other public safety concerns. Assist in the enforcement of campus rules and regulations. Notify the CSULB Police Department of incidents requiring police services. Write incident reports documenting activities and observations that do not require formal police investigation.
  
  Check, open, and secure campus facilities and assist with monitoring, coordinating, and testing alarm systems as assigned.
• Public Safety Support – Provide support and assistance to the CSULB Police Department and other campus departments as needed. Participate in emergency preparedness and response training and take action during emergencies as trained and directed. Meet with supervisors, campus partners, and project stakeholders regarding operational safety concerns, traffic management, and campus support needs. Assist with safety monitoring during campus events, construction activities, and other operational assignments.
• UPD’s Unmanned Aircraft Systems (UAS) Program – Assigned to support the Department’s Unmanned Aircraft Systems (UAS) Program in accordance with applicable laws, regulations, CSU policy, and departmental procedures. Responsibilities may include operating department-authorized drones when appropriately certified, assisting with mission planning, equipment maintenance, data management, documentation, training, and providing aerial support for emergency management, public safety operations, inspections, special events, and other authorized departmental functions.
  
  Employees may also be required to provide operational coordination, mission support, or other UAS‑related duties consistent with their classification, qualifications, and departmental needs.
• Campus Community Support – Provide general information, directions, and assistance to students, faculty, staff, and visitors. Assist with the physical logistics for campus events, emergencies, and operational activities as assigned. Provide safety escorts for students, faculty, and staff when needed. Serve as a professional and customer‑service‑oriented representative of the CSULB Police Department at campus events and daily interactions. Support campus safety initiatives and promote a welcoming and safe campus environment.

University Police

1.0 time‑base, 40 hours per week.

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Community Service Specialist I

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal…