Community Service Specialist

Community Service Specialist

Job No.: 560125
Work Type:
Staff

Location:

Long Beach
Positions Available: 2

• Safety Services – Monitor and direct pedestrian, bicycle, and vehicle traffic in high‑volume areas of campus, act as a visible safety presence at designated crossing locations, assist users with temporary traffic patterns and restricted access, coordinate with stakeholders, and immediately notify CSULB PD of hazards or incidents requiring police response.
• Security Services – Patrol campus facilities and surrounding areas on foot to prevent hazards, enforce campus rules, notify CSULB PD of incidents, write incident reports, and secure campus facilities, including monitoring alarm systems.
• Public Safety Support – Provide assistance to CSULB Police and other campus departments, participate in emergency preparedness training and respond to emergencies, consult with supervisors and project stakeholders on operational safety concerns, and assist with safety monitoring during campus events and construction activities.
• UPD’s Unmanned Aircraft Systems (UAS) Program – Support the department’s UAS program, operate department‑authorized drones (when certified), assist with mission planning, equipment maintenance, data management, documentation, training, and provide aerial support for emergency management, public safety operations, inspections, special events, and other authorized functions.
• Campus Community Support – Provide general information, directions, and assistance to students, faculty, staff, and visitors; assist with logistics for events and emergencies; provide safety escorts when needed; serve as a professional, customer‑service‑oriented representative of CSULB Police at campus events and daily interactions.

University Police

1.0 (40 hours per week)

Temporary position for 1 year, with no permanent status granted. Temporary assignments may expire prior to the ending date.

Community Service Specialist I

Salary placement is determined by education, experience, and qualifications. The hiring range is $3,461 (Step 1) – $4,137 (Step 10) per month. The CSU Classification Salary Range is $3,461 (Step 1) – $5,043 (Step 20) per month.

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: Medical, dental, and vision plans.
• Retirement Plans: Participation in CalPERS defined benefit plan, and voluntary savings options such as 403(b), 401(k), and 457.
• Educational Benefits: Tuition fee waiver programs for eligible employees.
• Employee Assistance Program (EAP): Confidential counseling and support services.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

Capable of learning and applying procedures related to campus security, public safety, and library operations. Interacts effectively with a diverse range of individuals. Demonstrates professionalism, tact, and discretion when handling sensitive situations and confidential information. Observant and detail‑oriented, with the ability to detect and respond to hazards or criminal activity, accurately recall incidents, and take effective action to resolve parking and traffic issues.

Strong written communication skills and ability to prepare clear, concise, and accurate incident reports. Ability to communicate with an ethnically and culturally diverse campus community. Follows all university policies, procedures, and guidelines including safety, civility, information security, and non‑discrimination policies.

High school diploma (equivalent) and six months of related experience required.

California driver’s license required. Successful completion of a livescan background check required. Employees who operate motorized vehicles or use their personal vehicle more than once a month on university business must complete a mandatory Defensive Driving course and enroll in the DMV Employee Pull Notice…