Security Guard

Summary Description

The Store Security Guard works under the direct supervision of the Asset Protection Lead and the Compliance, Risk & Safety Manager, under the guidance of the Corporate Compliance Vice President.

The Store Security Guard works under the direct supervision of the Asset Protection Lead and the Compliance, Risk & Safety Manager, under the guidance of the Corporate Compliance Vice President.

Responsible for safeguarding the property and equipment of Goodwill.

Provides security services to Goodwill Employees and Service Participants. Responsible for people who enter and exit the assigned store location, and maintains good rule of order on the premises. Patrols throughout main facilities on a periodic and daily basis. Performs other duties as assigned.

• Patrolling and monitoring activities on the Company’s premises regularly to discourage criminals and ensure the environment and property is safe and secure.
• Evicting trespassers and violators while following Goodwill Solac policy and procedure along with legal protocols before relevant authorities arrive to take over if needed.
• Provides security services to Goodwill employees and service participants.
• Patrol’s the facility and parking lots for unusual activities.
• Report, document, and handles safety/security incidents/concerns to the Asset Protection Lead and the Compliance, Risk & Safety Manager.
• Must identify physical security concerns and able to act on the spot.
• Ensures the company CCTV systems are operational on a daily basis.
• Using provided communication devices such as a company work phone, email, etc. in a clear and concise manner.
• Respond to emergency calls and alarm activation calls on a 24/7 basis.
• Work with minimum supervision.
• Schedule will be provided upon hire and is subject to change in a timely manner.
• Perform additional duties as assigned.

Employment Standards:

• High School diploma or equivalent.
• One year experience in security.
• Ability to work alone or as part of a team.
• Ability to work with all levels and management.
• Advanced verbal and written communication skills
• Must posses a valid guard card.
• Must have basic understanding of computers and how they operate.
• Ability to solve problems as they arise.
• Ability to react appropriately in a stressful situation.

Extensive knowledge of current laws relating to security issues as they affect employer/employees, service participants, customers, contractors and others who have contact with or do business with the organization.

Excellent interpersonal and communication skills in order to interact with all levels of management, employees, service participants, security agencies and the general public.

Bi-Lingual preferred.

• Problem Solving – identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in a group problem solving situations; uses reason even when dealing with emotional topics, people and/or situations
• Project Management – Develops project plans, coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities
• Technical Skills – Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others
• Customer Service – Responds promptly to customer needs; solicits employee feedback to improve service; responds to requests for service and assistance; meets commitments
• Interpersonal Skills – Listens to others without interrupting; keeps emotions under control; remains open to others ideas and tries new things
• Verbal Communication – Speaks clearly and persuasively in…