Mobility Technician

Lifeway Mobility, a leader in providing innovative mobility solutions, is seeking a dedicated Mobility Technician to join our technical support team. This role is crucial in installing, maintaining, and troubleshooting a variety of mobility and accessibility devices including ramps, stair lifts, and bath safety products. Our aim is to enhance the independence of individuals at their homes, and the Mobility Technician will play a pivotal role in achieving this goal by ensuring all equipment functions safely and efficiently.

Responsibilities

• Install, maintain, and repair mobility and accessibility equipment according to manufacturer specifications and company standards.
• Conduct regular maintenance checks and troubleshooting to ensure equipment functionality and safety.
• Provide training and support to users and their caregivers on how to operate and maintain the mobility equipment safely.
• Document service and installation actions by completing forms, reports, logs, and records.
• Maintain a clean and organized work environment.
• Stay updated with the latest industry standards and technology advancements related to mobility and accessibility solutions.
• Collaborate with customer service to handle client concerns and feedback regarding equipment functionality and service.

Required Skills

• Technical aptitude with mechanical and electronic systems
• Strong problem-solving abilities
• Excellent communication and customer service skills
• Ability to work independently and manage time effectively
• Comfortable working in home settings and navigating various physical environments