Developer, Youth Development, Social Work

Job Description Job Developer – Supported Employment

The Job Developer for the Supported Employment Program (Job Developer) reports to the Supported Employment Services Manager. As instructed by the Director, the Job Developer is responsible for the job placement of assigned participants enrolled in the Supported Employment Program. The Job Developer will work closely with the Supported Employment Services Manager and the Director to place participants in competitive employment in the community.

This position will initiate and maintain ongoing professional contacts with a variety of business and industry representatives and job placement training agencies to promote participant placement across a wide variety of industries in the community. The Job Developer will also follow up with the employers to ensure the participants job retention and will work closely with the Supported Employment Services Manager to ensure all job retention verifications are completed as per the requirements for each assigned program.

Demonstrable skill sets in sales, marketing, and closing the deal are critical to the success of the Job Developer. Works with the Supported Employment Manager to conduct participant’s initial screening and comprehensive assessment of job readiness, strengths, and barriers within a holistic, family development model and establish Individual Employment Plans with participants. Monitor plans regularly. Help participants secure full-time and living wage employment through employment-focused comprehensive case management, barrier reduction, work-based learning experiences, etc.

Help customers increase job readiness through skill development, resume assistance, improved interview skills and soft skills. Maintain current, accurately documented participant files, complete all required paperwork and service tracking reports according to deadlines. Enter participant records into database, update and maintain data on a regular basis. Significant travel is required to local employment training and employment opportunity sites. Occasional evening and weekend work related activities are a requirement for this position.

The Job Developer will also interface with other Goodwill departments, including but not limited to Human Resources, Marketing, and Accounting.

• Achieves participant job placement goals of no less than one placement a month or twelve placements a year, which is consistent with the Division’s annual goals and objectives.
• Participates in a team approach to the placement and continued success of participants in the Supported Employment Program.
• Makes 50 cold calls a month to potential employers as well as 10 in-person visits a month to explain the benefits and employment support services provided to employers.
• Uses internet research, and local agencies including but not limited to American Job Centers of California, Career Centers, and EDD offices, for job leads.
• Participates in outreach and recruitment activities by attending 2 job fairs a month with participants who are referred to the Goodwill supported employment services.
• Develops and records new business contacts by utilizing excel spreadsheets or an approved client management tracking system weekly and prepares monthly summaries of activities for review and approval by the Director.
• Participates in ongoing reviews and modifications (as necessary) to the participant’s individual service plan.
• Stays current on employment trends and articulates those trends to the Director or designee, agency management team, and Board of Trustees as requested.
• As assigned by the Director, represents Goodwill at various business and community events (such as Harbor Regional Center and Department of Rehabilitation, etc.) that will include public speaking, multimedia presentations, and other types of information sharing regarding all services offered by Goodwill for employers and job seekers.
• Shares responsibilities and accomplishments with all members of the Division team.
• Applies a person-centered approach by assisting participants in applying for jobs related to the participant’s personal interests, skills and ability.
• Assist…