Import Freight Forwarder

Benefits:
 401(k)
 Bonus based on performance
 Company parties
 Competitive salary
 Dental insurance
 Health insurance
 Opportunity for advancement
 Paid time off

Position Title:

Import Freight Forwarder
 Department:
Operations / Logistics

Reports To:

Operations Manager / Logistics Manager

Job Summary
 The Import Freight Forwarder is responsible for coordinating and managing international import shipments via air and ocean freight. This role ensures shipments move efficiently from origin to final destination while complying with all customs regulations, documentation requirements, and company procedures. The Import Freight Forwarder communicates with overseas agents, carriers, customs brokers, and customers to provide smooth and timely cargo movement.

Key Responsibilities
 Prepare quotations in coordination with foreign agents and Carriers
 Coordinate and manage international import shipments by air and ocean freight
 Track and monitor shipments from origin to final delivery
 Prepare and review import documentation including bills of lading, airway bills, commercial invoices, and packing lists
 Communicate with overseas agents, carriers, trucking companies, and warehouses
 Ensure compliance with U.S. customs regulations and import requirements
 Coordinate customs clearance with customs brokers
 Provide shipment updates and excellent customer service to clients
 Arrange delivery appointments and inland transportation
 Resolve shipment delays, discrepancies, or documentation issues
 Maintain accurate shipment records and update internal systems
 Verify freight charges, invoices, and billing information
 Work closely with operations team to ensure customer satisfaction

Required Qualifications
 Experience in freight forwarding, logistics, or international shipping
 Knowledge of air freight and ocean import procedures
 Understanding of import documentation and customs processes
 Strong communication and customer service skills
 Ability to manage multiple shipments and deadlines
 Proficiency in logistics software, email, and Microsoft Office
 Strong attention to detail and problem-solving abilities

Preferred Qualifications
 2+ years of experience in freight forwarding or logistics operations
 Knowledge of U.S. Customs regulations and import compliance
 Experience working with international agents and carriers
 Familiarity with freight management or ERP systems

 Key Skills
 Logistics coordination
 International shipping knowledge
 Documentation management
 Time management and organization
 Customer communication
 Problem solving and multitasking