Senior Director of Port Transportation & Fleet Operations

Salary Range: $152,501-$267,935

The Senior Director of Port Transportation & Fleet Operations is responsible for overall leadership, financial performance, operation execution, customer relationships, and business growth for company-owned transportation operations supporting freight movement from the Ports of Los Angeles and Long Beach. The role oversees a fleet and workforce of approximately 50 company drivers, and will oversee fleet operations, driver workforce management, customer account development, port and terminal relationships, profitability, and business expansion initiatives.

• Provide overall leadership of transportation operations, dispatch, driver utilization, equipment availability, routing, scheduling, and customer service execution
• Oversee daily freight movement to ensure timely pickup and delivery from the Ports of Los Angeles and Long Beach
• Coordinate fleet maintenance activities and equipment availability to minimize operational downtime.
• Ensure compliance with all applicable DOT, FMCSA, California, port, terminal, and company regulations and requirements.
• Develop and maintain relationships with steamship lines, marine terminals, port operations, chassis providers, and transportation partners.
• Develop relationships with importers, exporters, beneficial cargo owners (BCOs), freight forwarders, NVOCCs, and 3PLs to drive profitable growth.
• Monitor terminal operations, congestion, appointments, chassis availability, and other factors impacting performance.
• Oversee driver staffing, scheduling, training, performance management, and retention initiatives
• Manage customer relationships and serve as senior escalation point for service and operational issues.
• Develop and manage operation budgets, forecasts, pricing strategies, and financial targets.
• Develop and implement strategies to improve terminal turn times and reduce detention, empty miles, driver wait time, and other avoidable operating costs.
• Analyze profitability by customer, lane, service offering, and equipment type and implement improvement plans.
• Establish and monitor KPIs for safety, productivity, utilization, service performance, revenue growth, and profitability
• Lead start-up, transition, and stabilization activities for transportation operations.
• Develop and execute business development and account maintenance strategies to secure new customers and expand existing accounts.
• Generate proposals, pricing models, and transportation solutions aligned with customer requirements and profitability goals.
• Partner with Finance to ensure billing accuracy, collections performance, and recovery of detention, demurrage, and other accessorial revenues.
• Lead, coach, and develop transportation management, dispatch, and driver personnel while promoting a culture of accountability, safety, and operational excellence.
• Work collaboratively with finance, sales, human resources, safety, maintenance, and other corporate functions.
• Provide regular operational and financial reporting to senior management.

• Bachelor’s Degree preferred plus seven or more years’ related experience in transportation, trucking, port drayage, logistics, operations management, or related experience; or an equivalent combination of education and experience.
• Experience managing transportation operations and frontline personnel.
• Experience managing fleets, drivers, and dispatch functions.
• Port drayage experience, preferably within the Ports of Los Angeles and Long Beach.
• Strong understanding of transportation financials, pricing, and profitability.
• Customer account management experience.
• Business development and sales experience.
• Proficiency with transportation management systems (TMS), Microsoft Excel, and reporting tools.
• Strong communication,…