Call Center Outbound Business Account Representative

Why Consider This Job Opportunity

• Medical, dental, and vision plans – start when you start!
• 401(k) with 100% company match after one year of service, up to 5% of eligible compensation
• Tuition reimbursement up to $5,250 in the first year
• Opportunities for career advancement within a collaborative work environment
• Paid time off including vacation, holiday, and personal/sick days
• Recognition and awards programs for associates

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to present communication packages to potential business customers
• Provide high-level customer service and accurately enter customer data into the Sales Force system
• Utilize product knowledge to assist customers with inquiries and demonstrate the value of services
• Problem-solve and find solutions for business customers to encourage commitment

• Minimum of three to six months of related experience and/or training
• Previous outbound telemarketing experience in a call center is preferred
• Outgoing personality with the ability to direct conversations and close sales
• Proactive approach to customer engagement and relationship building
• Education:
  
  Associate's degree or higher preferred

• Experience in a sales-driven environment
• Strong communication and interpersonal skills
• Familiarity with telecommunications products and services
• Ability to work independently and as part of a team
• Experience with customer relationship management (CRM) tools

#Telecommunications #Sales Opportunity #Career Growth #Employee Benefits #Customer Service

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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.