Hotel - Bartender

Our company remains guided by its experience and ability to create long-term value in strategically focused markets. We continue to attract the best talent in the industry and remain focused on growing our organization with talented professionals along with our assets. Westminster is stronger than ever, and we stand poised for continued growth with our valued partners. Our mission is to go above and beyond to build thriving communities and exceptional experiences for our residents, guests, tenants, and teams.

Our values represent what we strive to achieve every day. Every decision we have to make is guided by the "4 Be's". Be best in class. Be Solution-Oriented. Be Accountable. Be caring.

SUMMARY

A Bartender will prepare and mix beverages for guests in a friendly, courteous, and timely manner according to standards. Promote and up-sell drinks and drink promotions. Will practice prudent portion controls, proper set up of the bar according to standards, and keep sufficient inventories, and follow proper closing procedures. Must adhere to all state, federal, and corporate liquor regulations pertaining to the serving of alcoholic beverages to minors and intoxicated guests, ensuring all laws are followed.

QUALIFICATIONS

• Food/Beverage Service Worker Permit, where applicable.
• Display knowledge of drink recipes, drink and wine merchandising specials.
• Read, write and speak English fluently.
• Working knowledge of drink service and bar terminology.
• Meet minimum age requirement of jurisdiction.
• Ability to communicate effectively with the public and other employees.
• Prefer one year of bartending experience.
• No employee will pose a direct threat to the health/safety of self or others.

PERFORMANCE STANDARDS

• CUSTOMER SERVICE:
  Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.
• WORK HABITS:
  Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints.
• PERSONAL DEVELOPMENT:
  Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job.
• SAFETY AND SECURITY:
  Be alert to hazards and responsible in carrying out hotel’s safety, security, and emergency procedures; suggest ways to improve safety conditions that reduce or prevent accidents and injuries; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions.
• FOOD/BEVERAGE PREPARATION:
  Prepare and arrange food or drinks that are attractive and appetizing to guests; receive few complaints about the food or beverage served; inspect food or beverage being served; meet service standards.
• MONEY HANDLING/CASH CONTROL:
  Follow hotel audit standards for cash handling; keep accurate amounts in cash drawer/apron; report tips accurately; give proper change; accurately post charges to suite; accurately calculate guest check totals; correct over-rings; meet hotel standards for guest checks; advise manager of shortages.
• CLEANING/MAINTENANCE:
  Meet the hotel’s standards for cleanliness of food/beverage service areas; clean assigned areas of the lounge/kitchen on schedule; pass inspections.

• Constantly. Be present at bar at all times.
• Constantly. Display knowledge of basic drink service and bar terminology.
• Constantly. Display knowledge of drink recipes, drink and wine specials, merchandising.
• Constantly.…