Telecommunications Manager Part-Time

Telecommunications Manager Part-Time

Monmouth University is seeking applications for a Part-Time Telecommunications Manager in the Information Operations Department. The Successful candidate will administer and manage the telecommunication systems including Avaya IP Office; AVST voicemail;
Teltronics Call Recording;
Avotus Call Accounting and SPOK 911 systems; and supervise Telecommunications Staff.

Rate: $50.00 USD per hour

Location:

Monmouth University Main Campus, West Long Branch, NJ

This is an in-person, on-campus, non-remote position.

Additional Application Material

Required:

Monmouth University requires all applications and supporting documents to be submitted via the university's career portal. In addition to the application, candidates must upload the following documents. Applications will not be considered complete for review until all required documents are uploaded. Resume or Curriculum Vitae Cover Letter Optional Documents:
Contact Information for Three Professional References

• Administration and management of telecommunication systems including Avaya IP Office, AVST voicemail, Teltronics Call Recording, Avotus Call Accounting and SPOK 911 systems.
• Supervision of telecommunications staff, backup operators and outside vendors.
• Procurement and administration of cellular telephone plans and devices.
• Consult with University personnel in determining current and future requirements for their telecommunication needs.
• Work closely with Conference Services & Special Events to ensure telecommunication requirements are defined and delivered for both MU and non-MU events on campus.
• Negotiate and monitor telecommunication service contracts.
• Oversee all incoming telecommunication bills and coordinate payment.
• Work with outside vendors on design, installation and repair projects.
• Work with outside vendors to resolve telephone billing problems.
• Document and maintain all telephone records include caller .
• Other duties as assigned.

• Familiarity with Avaya telephone systems – especially IP Office and AVST Voice Mail.
• Familiarity with telephone call accounting software.
• Understanding of telephone cable plant systems.
• Be able to provide after hours coverage, as needed.
• Previous Supervisory Experience.

• Five years working in the telecommunications industry on the technical side.

• Staff and temporary employees, with earned sick leave according to the New Jersey Paid Sick Leave Act.
• Employee Assistance Program (EAP)
• Fitness Center
  - Employees are entitled to use the Fitness Center while employed in their PT or on-call capacity
• Recreational & Cultural Activities
  - Athletic and cultural events throughout the academic year are open to employees. Many of these events are open to employees free of charge or at reduced costs
• University Bookstore discount
  - Employees receive a ten percent (10%) discount on most items purchased in the University Bookstore.

To view a full list of benefits, visit our benefits page at:
Employee Benefits Information | Human Resources | Monmouth University

Information Operations

To be determined

52

28 hours per week

$50 per hour

N/A

Open until filled

Barbara Santos at bsantos or

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.