Team Member, Customer Service​/HelpDesk

Benefits

• Fun work environment
• Employee discounts
• Free uniforms
• Flexible schedule

The Sock Monkey Museum is looking for an enthusiastic, friendly, and dependable team member to help create memorable experiences for our visitors. As a Museum Associate, you will greet guests, answer questions, assist with purchases, and help ensure every visitor has a fun and enjoyable experience.

Responsibilities include giving museum tours upstairs in the Museum, operating the cash register, assisting guests with our stuffable sock monkeys, and helping with birthday parties, workshops, school groups, and tour groups. You'll also help keep the museum and gift shop clean, organized, and welcoming for all visitors.

This position offers flexible hours with a varying schedule, including weekdays and weekends.

• Friendly, outgoing, and professional with excellent customer service skills.
• Energetic and able to multitask in a fast-paced environment.
• Dependable, responsible, and a team player.
• Comfortable speaking with groups and interacting with visitors of all ages.
• Retail or customer service experience is preferred but not required.

• College degree preferred.
• Previous retail management experience is a plus.
• Competent computer skills.
• Public speaking skills as plus for giving Museum tours.
• Sewing skills a plus.
• Excellent team building and leadership skills.
• Excellent interpersonal and communication skills.