Workforce Analytics Analyst
Listed on 2026-09-16
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Business
Data Analyst -
IT/Tech
Data Analyst
Judi Health is seeking a Workforce Management Analyst to optimize call center staffing, forecasting and real-time operations across our hybrid locations in NYC, Denver, and Charlotte. You will partner with UM management to ensure exceptional customer service and efficient scheduling.
The role requires 5+ years in call centers and 3+ years in workforce management, with strong Excel skills and experience with WFM tools (NICE CXone, IEX, Genesys, Intradiem or Verint).
We are looking to fill the Real-Time Workforce Analytics Analyst position at Transformcap in CO, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in CO, United States.
This opportunity is part of our work in Human Resources, Management & Operations.
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