Customer Service Representative – Scheduler

Customer Service Representative – Scheduler

Full-Time 40h/wk $49.92k to $52k/year Casual Attire

The Customer Service Representative
- Scheduler performs a variety of administrative tasks including answering the phone, scheduling appointments and communicating with customers and employees.

• High School diploma or equivalent
• At least 2 years of working in an office setting
• 3-5 years of related experience preferred
• Bilingual in Spanish is a plus
• Excellent verbal and written communication skills
• Excellent interpersonal and conflict resolution skills
• Excellent organizational skills with attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Proficient with Micro Soft Office Suite and related computer software
• Strong analytical and problem-solving skills
• Must be able to produce a negative drug test

The ideal candidate is capable, motivated and enjoys working in a fast-paced environment.

• Answer the phones in a professional manner and schedule appointments by utilizing the scheduling system
• Respond to customer and employee communications
• Ensure all customer jobs are billed correctly
• Perform administrative and clerical support tasks