Service Advisor
Listed on 2026-07-01
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Service Advisor – Valley Nissan
At Valley Nissan, we take pride in delivering an exceptional guest experience and building a workplace where people can grow, succeed, and be rewarded for their performance. If you're motivated, professional, and enjoy helping people, we want to talk to you.
We are currently seeking a Service Advisor to join our high-performing service team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in creating a seamless guest experience from write-up to delivery.
Schedule- Full-time, 5-day work week
- Rotating days off
- Sundays always off
- Saturdays required / preferred availability strongly desired
- Competitive pay with strong performance-based earning potential
- Health, dental, and vision insurance
- Paid vacation
- Ongoing training and manufacturer support
- Clear career advancement opportunities
- Supportive, team-driven environment
- Employee discounts on vehicles, parts, and service
- Serve as the primary point of contact for service guests
- Greet guests and build long-term relationships through trust and communication
- Accurately write up repair orders and schedule service appointments
- Clearly explain recommended services, maintenance, and repair needs
- Provide timely updates on repair status and vehicle completion
- Coordinate closely with technicians to ensure efficient workflow
- Prepare estimates and review invoices with guests
- Maintain accurate and detailed service records
- Deliver a high-quality guest experience from check-in to delivery
- Strong communication and customer service skills
- Positive, professional attitude and appearance
- Ability to multitask in a fast-paced environment
- Strong organizational and computer skills
- Automotive service advisor experience preferred (not required)
- Automotive knowledge is a plus
- Spanish-speaking ability is a plus
- Valid driver's license with a clean driving record
Valley Nissan is committed to providing an exceptional guest experience while creating a workplace where employees can grow and succeed. We value integrity, teamwork, accountability, and a guest-first mindset in everything we do.
If you're looking for a rewarding career with a dealership that invests in its people and rewards performance, apply today and join the Valley Nissan team.
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