Part-Time Veterinary Receptionist; Care Coordinator - Emergency Pet Clinic of Longmont

Part-time Veterinary Receptionist (Care Coordinator) – Emergency Pet Clinic of Longmont

Part-time Care Coordinator to join our emergency and critical care practice in Longmont, CO. Provides administrative and customer service support, helping the hospital run smoothly.

As a care coordinator, you will perform a range of administrative and customer service tasks, supporting a high‑performing organization committed to superior care and exceptional service. The role is closely aligned with titles such as Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.

• Provides excellent customer service in‑person, over the phone, and during high‑stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions.

• High school diploma or GED, or equivalent combination of education, certification, training, and/or experience.
• Previous experience in veterinary medicine.
• Previous experience in customer service.
• Applicants must be 18 years of age or older.

• Part‑time;
  Two 10‑hour shifts per week.
• Availability to work some weekends and holidays.

• Medical, dental, and vision insurance.
• Paid parental leave (birth, adoption, foster).
• 401(k) with discretionary contribution.
• Team member pet discounts.
• Emotional wellbeing support (Calm app access and 24/7 EAP).
• CE stipends and career development resources.
• Grant Circle – relief fund for team members facing personal hardship.
• Local hospital culture backed by national resources.

$18 – $20.30 per hour.

Pet Vet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V.

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