Member Assist Cart Attendant
Listed on 2026-07-15
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Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep
Sam's Club # South Hover, Longmont, CO
Job : R-176585
Salary: $18.00 - $26.00/hr*
Employment type:
Full time
Shift schedule may vary
Position SummaryWe are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.
ResponsibilitiesIn the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot which includes helping members with their purchases and ensuring carts are ready and available. You will also assist our members in loading their vehicles and supporting a great member experience. This means you are constantly on your feet and on the go.
Rain or shine, sleet or snow, our members count on you.
- You thrive in fast‑paced environments
- You’re a multi‑tasker at heart
- You keep member satisfaction as your top priority
- You can stand for long periods of time while assisting members quickly and accurately
- You’re a problem solver who tackles obstacles head‑on to ensure each task is completed with excellence
You will make an impact by:
- Maintaining a positive attitude by smiling, greeting and thanking members
- Providing exceptional customer service to members across the club as needed, answering any questions they may have
- Maintaining a clean, neat, and member‑ready area
Ensures club pick‑up orders are filled by contacting members to notify when pickup time is delayed; informs members when products are unavailable; offers alternative product options when needed; ensures products are selected and packaged according to company policies and procedures; ensures items are dispensed when members arrive; resolves member issues and concerns; and promotes the company's products and services. Maintains safety of facility according to company policies by conducting safety sweeps;
following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management. Provides member service by acknowledging the member and identifying member needs; assists members with purchasing decisions; processes member purchases; assists with payments according to company policies for different membership and payment types; utilizes cash registers to assist members with transactions; locates and organizes merchandise; zones designated areas;
resolves member issues and concerns; promotes the company's products and services; organizes and maintains availability of carts/flatbeds; assists members with transporting items; utilizes cart retrieval equipment according to company policies; and maintains parking lot cleanliness. Completes work assignments and priorities by using policies and resources; collaborates with managers, co‑workers, customers, and other partners; identifies priorities, deadlines, and expectations; carries out tasks;
communicates progress and information; determines and recommends ways to address improvement opportunities; and adapts to and learns from change, difficulties, and feedback.
- Competitive pay and performance‑based incentive awards
- Health benefits:
medical, vision and dental coverage - 401(k), stock purchase and company‑paid life insurance
- Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, voting
- Short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement
- Live Better U – education benefit program covering tuition, books, and fees
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
EEO StatementWalmart is an Equal Employment Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
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