Education Advisor

Engineering a world of possibilities

Under the direction of the Director of Education Abroad/Global Education, the Education Abroad Advisor is responsible for managing a range of student services to support student international mobility with the focus on minimizing risk for students and the University.

Responsibilities include:

advise all outbound students/student groups on aspects of international travel and risk, oversee course advising and the approval process, manage cohort programs, manage university wide travel registration for non-credit bearing programs, market and support faculty-led programs, manage Terra Dotta processes, maintain the Education Abroad section of the website, and plan, market, and implement promotional and outreach activities on campus and in the community.

This position also holds responsibility for the hiring, training, and supervising the Study Abroad Peer Advisor team. The advisor serves as an integral member of the Office of Global Education and supports all efforts related to international mobility, health, and safety at Mines.

You will excel in this position if you enjoy working independently and part of a team to support campus international education goals, are able to be flexible and adaptable in a rapidly changing environment while managing multiple priorities. You'll also need excellent attention to detail skills and strong customer service and communication skills.

This work takes place primarily on campus in Golden, Colorado.

• Education Abroad Advising, Risk Management, Marketing, Study Abroad Peer Advisor supervision
• Advise and manage all aspects of study abroad including: program options/opportunities, application requirements, academics, risk, health, safety, visa process, and application procedures, regarding all Mines sponsored study abroad, exchange, and independent travel.
• Manage and market departmental cohort programs, liaise with partner universities.
• Administer and oversee international risk, health, and safety processes and procedures, to reduce University liability. Provide pre-departure orientations for all outgoing student travelers. Provide reentry orientations for those returning from studying abroad.
• Oversee and manage the travel registration process and compliance for all students and/or student groups participating in short-term non-credit bearing international travel.
• Support and develop guidelines for risk management and emergency response procedures with the Director of Education Abroad and Mines Global Education leadership.
• Hire, train, and supervise Study Abroad Peer Advisors.
• Manage or support Education Abroad projects, programming, and events, as assigned. These projects can include support to the First Year Semester Abroad Experience, marketing and communication across campus, scholarship administration, organizing the study abroad fair, returnee and alumni programming, liaise with program providers and international exchange partners, student life offices, financial aid, registrar, and academic departments, and other duties as assigned.
• Lead manager for Terra Dotta which includes create/update brochures, manage regular application requirement updates, produce reports as requested, train student workers to use the system, and trouble-shoot issues and problems and seek opportunities for continuing professional development in regard to software management.
• Work in collaboration with the ISSS Advisor, Bursar, Financial Aid, SHIP, and Registrar to manage registration and billing for study abroad.
• Serve as liaison with Mines Registrar to facilitate course transfer and maintain education abroad course equivalency database. Manage transfer credit process.
• Stay informed on international education trends and best practices, international risk management, and access and inclusion through meetings, workshops and conference attendance at local, regional and national professional organizations.
• Lead marketing efforts for study abroad opportunities and experiences through support for Admissions events, promotion through student organizations, manage social media presence, and participate in faculty-led information sessions.
• Maintain Education Abroad website.

• In collaboration with the faculty and the Director of Education Abroad, coordinate, and support as needed, recruitment activities and pre-departure orientations.
• Manage Terra Dotta brochure creation and collaborate with faculty to create a marketing plan. Manage applications for faculty-led programs and provide regular communication and reports with faculty leaders and the Director of Education Abroad.

• Participate in cross-training opportunities across the Global Education division to maintain cross-functional knowledge of both Education Abroad and ISSS operations.
• Provide supplemental support to International Student and Scholar Services (ISSS) leads during high-volume periods, office coverage, or team projects.

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