Bilingual Client Relationship Consultant ; Banker - Longmont, CO - Bilingual Spanish & English

Job Overview

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career.

• Build and maintain relationships with customers across multiple channels— in‑person, by appointment, and virtually—while adopting a digital‑first mindset.
• Assess and attend to customers’ banking needs, obtaining and processing account information and providing education on deposit and loan products.
• Proactively reach out to clients, ask questions to learn about their financial goals and banking channel preferences, and follow up accordingly.
• Identify and recommend solutions that meet each customer’s unique goals, leveraging the full suite of retail banking products and services.
• Open new consumer and business accounts, complete service requests, and submit credit applications.
• Educate clients on emerging and self‑service digital products to meet their financial needs.
• Collaborate with branch team members and partners to deliver an optimal client experience and operational excellence.
• Maintain knowledge of consumer and business banking products, including digital offerings, and ensure compliance with bank policies and regulatory requirements.
• Interpret and adhere to the National Mortgage Licensing System (NMLS) registration requirements under the S.A.F.E. Act of 2008 and Regulation
  
  Z.

• High school diploma or equivalent.
• Typically a minimum of four‑to‑five years of retail banking experience or a combination of experience and training.
• Bilingual proficiency in Spanish and English (business‑level reading, writing, and speaking).

• Proven ability to build and nurture client relationships through proactive outreach.
• Strong engagement and communication skills with clients.
• Comprehensive knowledge of bank and branch policies, procedures, and support systems.
• In‑depth knowledge of all retail products and services.
• Excellent customer service and interpersonal abilities.
• Experience participating in sales campaigns and promotions.
• Proficiency with digital products and self‑service technologies.
• Strong aptitude for identifying and addressing a customer’s true needs with a digital‑first mindset.
• Advanced proficiency in making appropriate recommendations that meet both reactive and proactive customer needs.
• Experience in the financial services industry preferred.

• Healthcare (medical, dental, vision)
• Basic and optional term life insurance
• Short‑term and long‑term disability coverage
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (two to five weeks, depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave with accrual of one hour per 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law
• See full benefits list at employment‑status‑specific web pages.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.