Desktop Support Technician

Our client, a leading organization in the technology services industry, is seeking a Senior Desktop Support Engineer to join their team. As a Desktop Support Technician
, you will be part of the End User Services / Desktop Support Department supporting IT Operations and Corporate Users
. The ideal candidate will have strong organizational skills
, excellent communication abilities
, and critical thinking skills
, which will align successfully in the organization.

Job Title: Desktop Support Technician

Location: Longmont, CO

Pay Range: 36$ per hour

• Configure, deploy, maintain, troubleshoot, and support desktops, laptops, printers, mobile devices, and related hardware/software.
• Troubleshoot technical issues, identify root causes, and provide high‑quality customer support directly to end users.
• Install, configure, and repair Windows and Mac OS systems, ensuring secure and compliant environments.
• Manage and resolve Service Now tickets, ensuring timely completion according to SLAs.
• Support conference room technology including Teams, Zoom, projectors, audio systems, and telephony equipment.

• 5+ years of desktop support experience with strong troubleshooting skills across hardware, software, and networking.
• Proficiency with Windows 10/11, Mac OS, iOS/Android mobile support, and Active Directory.
• Experience with system imaging, SCCM/MECM, Bomgar, and enterprise ticketing tools like Service Now.
• Strong understanding of data integrity, password security, and device encryption (Bit Locker).
• Associate degree in IT/Computer Science or equivalent experience; relevant certifications (A+, MCP, HDI) preferred.

• Opportunity to work in a senior‑level engineering role supporting enterprise environments.
• Growth and development within a high‑functioning End User Services team.
• Exposure to modern technologies including SCCM/MECM, O365, and enterprise mobile support.
• Collaborative environment with strong emphasis on quality and customer service.
• Competitive compensation and comprehensive benefits package (health, PTO, retirement, etc.).

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

Manpower, Experis, Talent Solutions, and Jefferson Wells