Lead Software Architect

About Us

Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting‑edge company strives to become the most trusted, data‑centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters.

The Lead Software Architect is responsible for defining and guiding enterprise and solution architecture strategy for complex, scalable platforms and applications that support core organizational functions. This role drives architectural direction through analysis, governance, standards, and technology evaluation, ensuring architectures meet current business needs while anticipating future capabilities. The Lead Software Architect partners closely with engineering leadership, product, security, and business stakeholders to ensure architectural alignment, influence roadmaps, and reduce delivery risk.

This is a strategy‑first role focused on design leadership, decision frameworks, and cross‑team alignment.

• Define, develop, and evolve application, platform, and system architectures aligned to business objectives and technical standards.
• Create and maintain reference architectures, patterns, guardrails
  , and principles to guide development and delivery teams.
• Establish and own architectural governance models (e.g., review processes, exception handling, architecture decision records).
• Lead architectural reviews and provide recommendations on build/buy/integrate decisions for major initiatives.
• Establish design, integration, and security standards to ensure consistency, maintainability, and long‑term scalability.

• Lead high‑level architecture analysis and develop specifications for new products, platforms, and major enhancements.
• Produce solution designs and architecture artifacts (current/future state diagrams, integration models, NFRs, decision logs, roadmaps).
• Ensure architectures address non‑functional requirements such as scalability, reliability, performance, security, and maintainability.
• Identify and mitigate architectural risks early; define options and tradeoffs for stakeholder decision‑making.

• Partner with engineering, product, security, and business stakeholders to ensure systems meet current and future needs.
• Translate business strategy into technical direction and align multiple teams and systems to a cohesive architecture.
• Communicate architecture decisions, standards, and roadmaps clearly to technical and non‑technical audiences.

• Evaluate emerging technologies and recommend options that increase cost‑effectiveness, flexibility, and systems scalability.
• Analyze current architectures to identify improvement opportunities and modernization paths.
• Promote best practices for integration and architecture evolution, including interoperability with third‑party solutions where relevant.

• Provide architectural guidance for reliability and operational readiness (e.g., resiliency patterns, observability requirements, incident learnings into design).
• Serve as an escalation point for architecture‑related issues impacting delivery or stability; coordinate with appropriate teams for resolution.

• Influence technical direction across teams through mentorship, architectural coaching, and facilitation of reviews and decision forums.
• Coordinate the work of others to ensure architectural alignment and successful project completion.

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience).

• 8+ years of experience in software engineering, systems design, or solution architecture, with demonstrated ownership of architecture across multiple products/systems
• Proven experience leading architecture strategy, establishing standards, and…