DAF Support Engineer

Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters—where people are working together to help our customers see the world differently, and in doing so, be seen differently.

To be eligible for this position, you must be a U.S. Citizen and hold an active U.S. Government Secret clearance. Applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status. Certain roles may be subject to U.S. export control laws, requiring U.S. person status.

Direct Access Support Engineer – Mission Operations Center, Longmont, CO

• Support Operations through arbitration and execution of requests from our International Defense and customers.
• Preserve spacecraft and ground systems; ensure existing and potential satellite tasking requirements are met; deliver imagery and ancillary data to Vantor internal and external customers.
• Support numerous internal departments, including Remote Systems, Direct Access Remote Sensing, Project Management, and the direct access account management and sales teams.
• Monitor satellite access windows to guarantee successful execution and ensure delivery of imagery and products within prescribed deadlines.
• Front‑line incident management for direct access customers outside of standard business hours.
• Troubleshoot Tier 1 and 2 issues in high‑pressure situations.
• Utilize and maintain monitoring tools by performing ongoing assessments of the efficiency/performance of these tools.
• Work alongside operations, sales, and customer‑facing teams on requirements and operational implementation.
• Provide input and guarantee accuracy of operations, efficiency, and transition documentation and procedures.
• Effectively communicate with team members, cross‑departmental staff, and customers regarding status, milestones, issues, and resolution.

• U.S. citizen and current/active Secret security clearance.
• Ability to accommodate 24/7 rotational shift work.
• Bachelor’s degree in engineering, computer science, or a relevant field. Four additional years of experience may substitute for a degree.
• Background in Windows and Unix/Linux environments.
• Familiarity with scripting languages, such as Python or Ruby.
• Excellent verbal and written communication skills.

• Geospatial and GIS experience or familiarity with remote sensing applications.
• Understanding of system‑level concepts and interaction between components.
• Proficiency in reading and modifying XML and JSON.
• Ability to support customers during system implementation and throughout the life cycle.
• Experience with aerospace and/or satellite ground systems.
• Ability to support time‑sensitive requirements.
• Ability to work independently and in a team environment.
• Ability to multi‑task, results‑driven, strong sense of ownership and urgency.
• Ability to interact multilingually.

Starting pay for this role will fall within the range below and will be based on factors such as experience, qualifications, skills, location, and market conditions. Candidates who meet the minimum requirements should not expect to receive compensation at the top of the range.

Base salary in Colorado: $71,000.00 – $95,000.00 – $ annually.

Vantor offers a competitive total rewards package, including a robust 401(k) with company match, mental health resources, and unique perks such as student loan repayment assistance, adoption reimbursement, and pet insurance. For more information on our benefits, visit

Vantor is an equal‑opportunity employer committed to an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.