Field Application Specialist – Central Region

• Support the sales organization of existing products through product presentations, demonstrations, and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrations.
• Be responsible for the assigned product line to support sales target achievement in the Central Region.
• Support sales in the customer process and URS analysis and generate application trials to help design optimized products in line with the application requirements.
• Provide application support proactively, answer inquiries and resolve implementation problems in the field for customers!
• Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution.
• Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs!
• Report on competitors' products and feedback information to the application specialist management and products management
• Provide basic product training to internal sales and dealers and running external customer workshops and seminars.
• Conduct trials and demos to achieve intended results and create trial reports for product management and sales teams.
• Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports!
• Able to travel >50% overnight as this role is heavily focused on external customers.

• Bachelor's degree in Life Sciences, Biotechnology, Engineering, or related field
• 3+ years of experience in technical sales, application support, or pre-sales experience in a scientific or technical environment
• Proven experience in a similar position and industry is advantageous
• Familiar with related products, laboratory processes, and equipment
• Strong learning ability, and expert knowledge base in this area
• Ability to effectively interface with product / project / division management
• Excellent communication and presentation skills
• Strong customer orientation
• Proven software skills, e.g. Microsoft Office

Demonstrates expertise in technical sales and application support within the Life Sciences or Biotechnology sectors, with a strong focus on customer engagement, product training, and performance analysis to drive sales success.

• Technical Sales Experience
• Application Support
• Product Training
• Customer Orientation
• Data Analysis

• Technical Sales
• Application Support
• Data Analysis
• Product Demonstrations
• Laboratory Processes
• Product Knowledge
• Quality Complaint Troubleshooting
• Trial Reporting
• Customer Feedback Analysis
• URS Analysis

• Excellent Communication
• Presentation Skills
• Strong Learning Ability

• Life Sciences
• Biotechnology
• Engineering
• Laboratory Equipment
• Scientific Environment
• Sales Target Achievement
• Customer Workshops
• Beta Testing
• Competitor Analysis
• Field Support

• Microsoft Office