More jobs:
Hybrid Tier 1 Technical Support Specialist
Job in
Longmont, Boulder County, Colorado, 80502, USA
Listed on 2026-08-30
Listing for:
Intrado Life & Safety, Inc.
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Intrado Life & Safety, Inc. in Longmont, CO is seeking a Tier 1 Technical Support Specialist for our Service Desk. You will answer first-line calls, perform basic troubleshooting, and route issues to Tier II as needed.
This hybrid role offers two days from home and requires strong customer service, basic Windows knowledge, and the ability to work weekend shifts. You will open, track, and close trouble tickets, help maintain a knowledge base, and contribute to metrics reports for leadership.
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