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Hybrid Tier 1 Tech Support Safety Service Desk
Job in
Longmont, Boulder County, Colorado, 80502, USA
Listed on 2026-09-02
Listing for:
West Unified Communications Services (formerly known as InterCall Asia Pacific)
Full Time
position Listed on 2026-09-02
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Intrado in Longmont, CO, is hiring a Tier 1 Technical Support Specialist - Service Desk. This hybrid role offers at least two days from home and requires initial response and basic troubleshooting for customers and staff.
Responsibilities include ticketing, reporting, and contributing to knowledge base projects; weekend shifts may be required. A high school diploma is required along with 2+ years in customer service and basic IT knowledge.
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