IT Analyst

Company Information

You Matter to Cambrex.

Cambrex is a leading global contract development and manufacturing organization (CDMO) that provides drug substance development and manufacturing across the entire drug lifecycle, as well as comprehensive analytical and IND enabling services.

With over 40 years of experience and a team of 2,000 experts servicing global clients from North America and Europe, Cambrex offers a range of specialized drug substance technologies and capabilities, including continuous flow, controlled substances, liquid-phase peptide synthesis, solid-state science, material characterization, and highly potent APIs.

Your Work Matters.

At Cambrex, we strive to build a culture where all colleagues have the opportunity to:

• engage in work that matters to our customers and the patients they serve
• learn new skills and enjoy new experiences in an engaging and safe environment
• strengthen connections with coworkers and the community

We’re committed to attracting and nurturing a passionate team of valued professionals in our fast-paced and growing company. We offer a competitive benefits package that includes healthcare, life insurance, planning for retirement, and more!

Your Future Matters.

Known for our customer-focused scientific and manufacturing excellence, as well as our strong commitment to quality and safety, we offer a range of career and growth opportunities across our global network of locations. Together with our customers, we aim to improve the quality of life for patients around the world. Start a career where You Matter by applying today!

The IT Analyst I provides on-site technical support and contributes to business systems analysis in a regulated GMP/CDMO environment. This role supports end-user systems, hardware, software, and local IT operations while assisting with documentation, process improvement, and system support activities. This role is ideal for a service-oriented IT professional who enjoys hands‑on problem solving, working directly with users, and supporting operations in a fast-paced manufacturing setting.

• Assist with desktop support as needed.
• Monitor systems performance and capacity and adjust to prevent performance deterioration.
• Resolve complex system software questions or problems, including those problems arising from theirsystemsinteraction with other systems on the Company network
• Harmonizeinstrumentation, software, and systems across Cambrex for efficiency, savings, better knowledge, faster results, and more satisfied customers
• Create, maintain, and update documentation
• Coordinate service providers to schedule work.
• Coordination of corporate/local system needs and expansions.
• Assist with special projects as needed.

• Proven interpersonal and communication skills
• Proven ability in analyzing, communicating, testing, and verifying IT system-level requirements
• Should demonstrate ability to manage multiple tasks and competing priorities, driving towards completion.
• Strong analytical, problem-solving and critical thinking skills.
• Ability to balance multiple tasks/priorities, consistently meeting deadlines.
• Experience with Windows 10/11 operating system
• Familiar with Microsoft M365 Applications – Outlook/Excel/Word/Teams
• Experience in TCP/IP networking configuration
• History of work with an IT management System (ie – Service Now/Top Desk)
• Workstation Imaging
• Remote Access Software – (Teamviewer)
• Domain Services experience a plus – Active Directory/DNS/DHCP
• Windows Server OS experience preferred

Associate’s degree in Information Technology, Computer Information Systems, Computer Science, or related field preferred; bachelor’s degree also considered. Experience providing IT support in a…