Technical Operations Coordinator

Job Description

Pay: $55,000.00 - $65,000.00 per year

Technical Operations Coordinator

West Pro Home Exteriors LTD | Longmont, CO | Full-Time | In-Office At West Pro Home Exteriors

West Pro Home Exteriors LTD is a residential exterior contractor specializing in roofing, siding, windows, and doors across the Denver metro area and Front Range. We are a values-driven company built on four core principles:
Grow Every Day, Respect Everyone, Keep Your Promises, and Embrace the Journey.

We are growing — and we are building the operational systems that allow our team to work smarter, move faster, and deliver consistent results on every project. This is an opportunity to join a company that takes process seriously and rewards people who do the same.

We are hiring a Technical Operations Coordinator (TOC) — the operational gatekeeper between our sales and production teams. Every project that moves into the field passes through you first, and your accuracy, organization, and follow-through directly protect West Pro’s brand, profitability, and execution standards.

If you are the kind of person who catches the details others miss, pushes back when something isn’t right, and takes pride in a system that actually works — this role was built for you.

• Review all project scopes, contracts, and plans against applicable local and state building codes
• Verify code requirements for siding, roofing, windows, doors, and all exterior systems
• Prepare, submit, and track permit applications with municipalities across West Pro’s service area
• Coordinate with building departments on revisions, comments, and approvals
• Monitor permit expiration dates and manage renewals
• Regularly monitor municipality websites across Boulder, Weld, Larimer, Broomfield, and Denver Counties for building code updates
• Enter every project address into the Colorado Wildfire Resiliency Code Map and document the zone designation for the Project Manager

• Calculate the target profit margin for every project before production review begins
• Generate precise material takeoffs from approved contracts, measurements, and project documentation
• Verify quantities for siding, roofing, trim, windows, flashing, fasteners, and all related components
• Place and coordinate material orders with approved suppliers via the ABC Portal and Vendor Portal
• Create accurate labor orders in Acculynx with correct labor rates for all project types
• Monitor delivery schedules and proactively communicate delays or issues
• Resolve supplier errors, shortages, or damage claims quickly

• Maintain West Pro’s internal pricing database — the single source of truth for all material costs
• Conduct monthly pricing audits against all active vendor price sheets
• Track supplier price increases and notify leadership immediately
• Update estimating templates and contract pricing tools to ensure accuracy across all systems

• Maintain the Approved Vendor List, Standard SKU Library, Vendor Lead Time Matrix, and pre-built material packages
• Report vendor performance issues at the weekly Production Meeting
• Escalate persistent vendor problems to the Residential Production Manager

• Prepare Pre-Construction packages for Project Managers before every Pre-Con meeting
• Prepare a structured agenda and question list for the weekly Production Meeting
• Participate in bi-weekly Goal Setting and Review meetings with the Residential Production Manager
• Conduct one-day onboarding training for new team members
• Cross-train with the West Pro Scheduler on permit-to-scheduling handoffs and delivery coordination

You will not have direct contact with homeowners. All homeowner communication is handled by the Sales Consultant and Project Manager.

Your day runs Monday through Friday, 7:30 AM – 4:30 PM. Here is what it looks like in practice:

• 7:30 AM — Pull the TOC Dashboard report in Acculynx. Know the status of every active project before you do anything else.
• Morning — Check the permit tracker, follow up with municipalities, open new Tech Review projects, verify documents, review…