Supervisor, Operations Support Engineering - Secret

Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what’s happening now and shape what’s coming next. Vantor is a place for problem solvers, changemakers, and go-getters—where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can:
Shape your own future, build the next big thing, and change the world.

Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).

Please review the job details below.

We’re hiring a Manager, Operations Support Engineering to join our Mission Operations team in Longmont, Colorado. In this role, you will lead a team of Spacecraft Operations Support Engineers responsible for sustaining mission-critical operations in a 24x7 environment. You’ll oversee personnel leadership, workforce readiness, operational execution, training, anomaly response coordination, and continuous improvement activities that enable mission success.

Responsibilities

• Lead a team of Spacecraft Operations Support Engineers supporting Vantor’s Mission Operations function.
• Supervise daily operational support activities in a 24x7 mission environment.
• Manage workforce scheduling, shift coverage, timecard approval, leave coordination, and staffing readiness for assigned personnel.
• Establish team priorities, performance expectations, training objectives, and operational goals aligned with organizational requirements.
• Ensure personnel maintain required certifications, qualifications, and operational proficiency standards.
• Partner with adjacent technical resources and subject matter experts to support training, anomaly resolution, readiness activities, and operational improvements.
• Coordinate operational issue resolution and anomaly response activities across Operations, Engineering, and other stakeholders.
• Monitor team performance and operational metrics while identifying opportunities to improve process efficiency and operational effectiveness.
• Conduct interviews, onboarding, training, coaching, performance evaluations, recognition activities, and employee development planning.

Minimum Qualifications

• Must be a U.S. Citizen with an active Secret security clearance and the ability to obtain and maintain a Top Secret/Sensitive Compartmented Information (TS/SCI) clearance.
• Bachelor’s degree in Engineering, Aerospace, Computer Science, Business Administration, or a related field. Four additional years of relevant experience may be substituted for a degree.
• 2+ years of experience in mission operations or a related technical operational environment.
• 2+ years of leadership experience supervising, leading, or coordinating technical professionals in an operational environment.
• Ability to work on-site in Longmont, Colorado supporting mission-critical 24x7 operations, including time-sensitive requirements, incident response, anomaly resolution, and support outside of regular business hours, as required.
• Excellent verbal and written communication skills.

Preferred Qualifications

• Active Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance.
• Experience with satellite operations, aerospace operations, ground systems, mission operations, or space systems support.
• Experience supporting classified operations within secure or controlled environments.
• Demonstrated ability to remain calm and decisive in stressful, time-sensitive, or mission-impacting situations.
• Demonstrated ability to build high-performing teams, develop personnel, and foster a culture of accountability and operational excellence.

Pay Transparency: To support pay transparency, Vantor includes salary ranges in all U.S. job postings. Starting pay for this role will fall within the listed range and will…