Health Informatics Solution Coordinator Lead Job Longmont area,Colorado USA,Management

As a Lead Health Informatics Solutions Coordinator, you will be responsible for operational support to technical assistance programs of national scope. You will work collaboratively with all entities involved in the program in the design and development of products or services to support contract deliverables. In addition, you may assist management in leading a team by assigning and reviewing tasks, developing processes, and coaching and training staff for the successful completion of the program.

Telligen will consider internal candidates in states we have a business presence in.

Operational Support:

Ensure programs meet and exceed expectations by overseeing program activities, timeliness, and internal quality control standards
Communicate efficiently and effectively to project team
Provide direction to internal team and/or project team, providing continual status reports and resolving issues in a timely manner
Utilize knowledge and expertise to research and resolve issues in a timely manner to the customer’s satisfaction

Documentation:

Create, update, and review documentation and provide input for clarification and detail, ensuring information is accurate, thorough, and follows established processes and compliance requirements (i.e. 508 compliance standards)
Provide final review of documents prior to Manager review and approval
Ensure documentation is distributed to team members, end users, and/or customers in a timely manner

Client Management:

Perform client needs analysis and assessment
Manage client expectations and relationships
Ensure programs and services meet and exceed client expectations by overseeing daily activities
Interact with customers and partners, including other contractors, to ensure successful completion of tasks
Coordinate with managers to ensure positive client relationships and that expectations align with contract specific requirements

Qualifications:

Four-year degree in business, Information Systems, health care, and/or equivalent training and/or experience; 7-10 years’ experience in related field
Demonstrated experience in health informatics or portfolio oversight
2-3 years’ client/customer management experience managing and owning client expectations and relationships
3-5 years’ experience leading professional or support staff
Demonstrated experience with a health-related system and/or corporate systems
Advanced knowledge and experience working with Windows, all Microsoft Office products, and other PC-based software products
Intermediate knowledge and experience working with database applications, data trending/graphics and reporting tools.
Intermediate knowledge and experience with data collection techniques, basic data analysis and graphic representation of data
Active Enterprise User Administration (EUA) a CMS Contractor employee requiring routine access to a CMS federally controlled information system, this position requires establishing an Identity and Credentialing Tool (ICT) account and obtaining a EUA
- If you do not currently hold an active EUA , you must complete the required training and obtain the EUA to obtain the EUA n this timeframe may result in the termination of employment
- Positions working on specific contracts may require U.S. Citizenship
Experience working with CMS and/or other federal agencies preferred
Experience working on CMMI alternative payment models preferred
Experience with CMS systems such as 4i, Service Now, ISP systems, CMS Confluence systems

Telligen is one of the most respected population health management organizations in the country. We offer clinical, analytical, and technical expertise to support local, Tribal, and national partners, state and federal government programs, and employers and health plans.

Over our 50-year history, health care has…