Strategic Partnerships Project Representative

• Responsible for oversight and execution of complex projects supported by the Strategic Partnerships team.
• Identifying customer needs and providing comprehensive customer solutions supporting the project from start to completion by generating quotes, sourcing product, tracking shipments, processing orders and returns.
• Collaborate directly with Pro Customers, Strategic Partnerships team, Merchants, Vendors and Store Employees to provide materials for the project in a timely and accurate manner.
• Works with the Strategic Partnerships team to understand all stakeholders, job scope, and timing.
• Prepares for site walks by completing pre-call planners.
• Processes simple quotes, orders, and returns by various forms of external means such as incoming calls, email, and fax.
• Informs customers of sales promotions while also suggestive selling product lines.
• Resolves product or service questions while determining the best solution within standard company timelines.
• Partners with shipping, receiving and transportation to fact-find and troubleshoot issues and communicate to outside sales or external customers accordingly.

• Bachelor’s degree in Business or related field or equivalent years of experience in lieu of education requirement, if applicable
• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
• 3 Years relevant professional sales experience required
• 1 Year construction experience with a strong sales background
• Must have a high level of verbal and written communication skills, as well as presentation skills
• A working knowledge of blueprints and technical skills.
• Basic computer skills, with a working knowledge of Microsoft Office.

Demonstrates expertise in project oversight and execution, with a strong focus on customer solutions and collaboration with various stakeholders. Proficient in sales processes, including quoting, order processing, and effective communication.

• Project Management
• Sales Experience
• Customer Solutions
• Communication Skills
• Blueprint Knowledge

• Project Oversight
• Sales Processing
• Order Management
• Quote Generation
• Technical Skills

• Verbal Communication
• Written Communication
• Presentation Skills

• Strategic Partnerships
• Customer Needs
• Shipping Coordination
• Vendor Collaboration
• Construction Experience

• Microsoft Office