Order Pulling Lead

The Order Puller Lead ensures the goals of the department and facility are completed in a safe and efficient manner, by coaching the Order Pullers to safely operate all AFW equipment, and ensure that orders are efficiently and safely being processed for our customers and departments. The Order Puller Lead will also monitor production, merchandise storage bins, and equipment to ensure everything is up to AFW standards and make corrections as needed.

The Order Puller Lead will also coordinate and work effectively with multiple departments to continuously improve processes, maximize efficiency and exceed customer service expectations.

• Must be able to learn, understand, and apply new technologies including but not limited to Storis, iPad, Excel, Word, etc.
• Efficiently use the AWM Scheduler to assign Order Pullers to complete department and facility goals.
• Have a flexible schedule and work all shifts, holidays, and weekends.
• Knowledge of personal protective equipment (PPE) and the ability to safely use personal protective equipment (PPE).
• Ability to read, understand and follow oral and written instructions accurately.

• Commitment to AFW’s safety policies and procedures and ability to promote safety awareness.
• Appraises employee performance, communicates goals and expectations, provide honest feedback and coaches team members.
• Provides continual training to team members with an emphasis on safety and service.
• Coach employees on how to perform the correct furniture handling and loading techniques.
• Delegate tasks and responsibilities to appropriate personnel.
• Communicates, leads, and develops teamwork within the Order Puller Department.
• Ensure the correct paperwork/forms are filled out correctly.
• Identifying and reading reports, tickets and UPC labels.
• Operate material handling equipment to move product within the warehouse and load Order Pullers with merchandise.
• Able to operate a radio frequency (RF) scanner.
• Able to correctly use a hand truck.
• Ability to efficiently work independent of direct supervision.
• Maintain a clean and safe work environment.
• Work as a team member by interacting and communicating with fellow associates in a cooperative, constructive manner.
• All training provided by AFW

• Requires the ability to maneuver in confined and at times congested areas.
• Requires the ability to stand, walk, stoop, & bend for 8 hours or more daily.
• Requires constant use of arms, hands, fingers, eyes, legs, and back.
• Requires lift, lower, push and pull all sizes of merchandise up to 100 lbs.
• The Order Puller Lead position requires lifting, gripping, bending, kneeling, stooping and moving merchandise 8 hours or more daily.

• Fluorescent Lighting
• Concrete Flooring
• Climate effected by outside conditions
• Considerable exterior noise
• Extreme temperature fluctuations in the warehouse

Pay: $20-$21/HR, DOE

A pre-employment drug screen and pre-employment background check must be passed upon job offer. American Furniture Warehouse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.