Head of Operations

Position: Head of Operations )
Head of Operations — High-Growth AI Company (Canada)  About the Company  We're partnered with one of Canada's fastest-growing startups and one of the fastest-growing AI companies in the world. They have built a portfolio of AI growth agents in the marketing space. Together, they form a complete distribution engine trusted by some of the most growth-obsessed companies in the world.

The Role  As Head of Operations, you'll be the connective tissue of the business — the person who turns a fast-moving, high-output team into a well-oiled machine. Reporting directly to the Founder & CEO, you'll own the systems, processes, and cross-functional coordination.
What You'll Own   Design and implement the operational infrastructure across a multi-product, multi-revenue-stream business
Build and manage cross-functional processes covering engineering, product, GTM, and customer success
Own hiring operations — partnering with the team to scale headcount efficiently as the company grows
Identify and eliminate friction across the org; build systems before problems become fires
Manage vendor relationships, tooling, and operational spend
Support the CEO on strategic priorities, special projects, and anything that doesn't yet have an owner
What We're Looking For   Proven experience scaling operations at a high-growth startup
Someone who thrives in ambiguity and builds structure without creating bureaucracy
Strong cross-functional operator — equally comfortable in a product conversation and a finance review
Bias toward execution; you don't wait to be told what needs to be fixed
Why Join   Direct line to the founder; real influence over how the company scales
Profitable and growing — not a cash-burn startup burning runway
A team that moves rapid, iterates quickly, and doesn't overthink decisions
If this sounds like you - Please apply!

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