Director NAV, ETF & Specialized Operations

Overview

A career as a Director within Fund Accounting, under Investment Operations at National Bank, means acting as an operational leader responsible for delivering fund accounting activities, with a particular focus on ETFs and specialized operations.

In this role, you are responsible for the direct management of a team of approximately 10 professionals, ensuring the quality, rigor, and efficiency of NAV production, while supporting a growing and evolving operational environment.

You actively contribute to the evolution of practices, risk management, and the delivery of a high level of service to internal stakeholders and clients.

• Manage a team of approximately 10 professionals specialized in NAV production, ETFs, and complex operations, ensuring engagement, development, and performance
• Oversee daily NAV production activities for various types of funds, including ETFs and more complex structures, ensuring timelines, quality standards, and controls are respected
• Act as an escalation point for operational issues, analyze complex situations, and implement sustainable solutions
• Develop and maintain a robust understanding of portfolios, ETF products, and operational specificities to properly support the team and decision-making
• Collaborate closely with internal teams (transactions, taxation, financial statements, technology, product) and external partners to ensure operational consistency and robustness
• Contribute to continuous improvement initiatives, process optimization, automation, and the strengthening of controls aligned with the sector’s transformation objectives
• Participate in onboarding new clients and launching new ETF products or specialized mandates

Fund Accounting is a specialized and growing sector composed of complementary teams: NAV, Taxation & Distributions, Financial Statements, and ETF & Specialized Operations.

You will be part of a collaborative and engaged management team focused on operational excellence, where rigor, accountability, and innovation are key priorities.

• Bachelor’s degree in a related field (finance, accounting, or equivalent) and approximately 7 to 10 years of relevant experience
• Proven experience in team management, including engagement, coaching, and performance management
• Strong knowledge of investment funds, including NAV production, with a solid understanding of ETFs and their operational complexities
• Ability to operate in a complex, high-volume environment with tight deadlines
• Good understanding of operational controls and risk management
• Strong communication, collaboration, and influencing skills with internal and external stakeholders
• Strong analytical mindset with the ability to solve problems in a structured and effective manner
• Comfort with technology environments and a keen interest in continuous improvement and automation

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic