Credit & Collection Administrator

Georgetown, Ontario
Georgetown, ON , CAN

Unilock, a family-owned and operated business, originally introduced the paving stone to North America in 1972. Backed by family values and a commitment to quality, Unilock has grown to become the premier manufacturer of paving stones and retaining walls. Traveling the globe in search of inspiration, Unilock strives to stay on the leading edge of design and manufacturing innovation, to reflect the evolving needs, wants and sense of style of its customers.

We currently have an opportunity within our Admin Department for a Credit & Collections Administrator
. Reporting to the Credit Manager, this role is responsible for supporting credit and collections activities.

The ideal candidate will be highly motivated, detail-oriented team player with strong written and verbal communication skills. Excellent interpersonal skills are essential, as this position requires regular interaction with internal departments, customers, and vendors to resolve issues and maintain positive working relationships.

• Responsible for all areas of Cash Receipts processing and related reconciliations
• Ensuring bank deposits are completed on a daily basis
• Investigate and resolve any payment discrepancies
• Release orders on credit hold in a timely fashion
• Provide responsive and professional customer support by phone and email, addressing inquiries and resolving issues efficiently
• Prepare and distribute requested customer documentation accurately and within established timelines
• Support month-end processes by generating and issuing customer statements, reports, and related correspondence
• Maintenance of customer accounts
• Assist credit manager with the collection process
• Provide reception coverage during scheduled breaks, lunch periods, and other temporary absences to ensure continuous front desk support
• Assist with other administrative/accounting tasks as required
• Other duties and responsibilities as assigned or required

• 3-5 years collections experience
• Preference given to candidates with some formal college education in an accounting or credit related field
• Intermediate level Microsoft Excel, Word and Outlook skills

• Profit Sharing
• Employer matched pension plan
• Wellness Program

This posting represents an active vacancy within our organization. We are seeking qualified candidates and look forward to advancing the recruitment process promptly.

Unilock is committed to tackling the difficult but important subject of Diversity, Equity and Inclusion. Our goal is to ensure that our company always provides an environment where everyone has a deep sense of belonging, knows they are understood, and feels confident that they will be supported in their efforts to reach their full potential.

We know that we have a duty to do our part to protect the environment and have set an aggressive goal for our company to be carbon neutral by 2035.

Unilock is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.