Dock Manager

About Us

TST-CF Express is Canada's leading provider of time sensitive, less than truckload (LTL) North American transportation services.

Since 1928, we've offered unparalleled quality service and customer support, while utilizing the most current technology available to the industry.

We are looking to hire a Dock Manager at our Toronto Terminal. Reporting to the Operations Manager, this position is responsible for the productive operation of a high-volume dock within the Toronto terminal.

• Leads and inspires the dock team to achieve operational goals and KPIs
• Promotes and fosters a strong Employee Health and Safety culture
• Processes all inbound loads from various origins and P&D; terminal in a timely basis
• Ensures all outbound loads depart on time and full as per network schedule
• Drives revenue growth through accessorial/cubing/reweigh activities
• Maintains appropriate staffing/equipment levels that are aligned with volumes and budget
  
  Provides daily accurate reporting of KPIs and activities
• Monitors and checks dock processes frequently to ensure quality and compliance
• Delivers strong effective communication to the dock team
• Mentors, coaches and develops their supervisors for growth opportunities
• Coordinates building and yard maintenance
• Collaborates with other departments in the spirit of continuous improvement
• Complies with all Corporate policies and procedures

• Minimum of 3 to 5 years of transportation and management experience;
  College or University Degree preferred
• LTL experience an asset
• Managing in a union environment an asset
• Knowledge of GTA would be an asset
• Demonstrates the ability to adapt well to change
• Excellent practical approach to problem solving
• Customer service oriented
• Excellent communication skills, both verbal and written
• Possesses exceptional personal integrity and strong values
• Has the courage and conviction to do “the right thing”
• Leads by example, results driven

TST-CF Express is a division of TFI International.

TST-CF Express is committed to Employment Equity and encourages applications from all qualified individuals, including aboriginal peoples, persons with disabilities and visible minorities.

Job Type: Full-time