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Customer Success Mgr./ CSM Customer Service Rep

Retention Sales & Customer Care Specialist

Job in Longview, Gregg County, Texas, 75606, USA
Listing for: Cable ONE
Full Time position
Listed on 2026-03-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A telecommunications company in Longview, Texas, seeks a Customer Care and Sales Advisor I to assist customers with billing inquiries, service scheduling, and product guidance. The role requires strong communication and sales skills, along with an empathetic approach to problem-solving. You will engage with customers via phone and assist in resolving their concerns, contributing to service retention while meeting sales goals.

A High School Diploma or GED is required. Competitive hourly pay starting at $14.25, with an excellent benefits package.
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