Loan Processor

Assumes responsibility for effectively receiving, reviewing, and processing loan applications.

• Interviews, takes applications, gathers information, and processes preliminary documentation on loan requests.
• Evaluates and verifies loan applications and credit criteria; computes debt ratios; verifies employment and income; determines value of collateral; notifies applicants of loan decisions; requests additional information if required.
• Coordinates and processes closings; ensures each loan is promptly and properly prepared, documented, processed, approved, and disbursed.
• Calculates terms, finance charges, and insurance on loans for proper disclosure on promissory notes.
• Assists in servicing loans (e.g., payoff, refinances, problem loan workout arrangements, address changes, payment extensions, collateral releases, payment due date changes, and perfecting lien releases).
• Maintains prompt follow-up on titles; verifies car insurance coverage; conducts car appraisals.
• Sells credit life, disability, and mortgage insurance.
• Performs duties of area personnel as required.
• Ensures lending operations comply with Credit Union policies and legal requirements; ensures loan requests are properly documented.

Establishes and maintains effective and professional business relationships with members.

• Resolves members’ requests and questions promptly and courteously; provides blue book values and answers questions regarding government loans and real estate policies.
• Keeps members informed of Credit Union loan policies and services.
• Maintains the Credit Union’s quality and professional reputation.
• Counsels members regarding money management and financial matters.

Establishes and maintains effective coordination and communication with area personnel and management.

• Assists area personnel as needed and supports other Loan Officers.
• Assists in training and cross-training loan support personnel.
• Completes reports and records promptly and accurately; types loans and all supporting documents as required.
• Attends meetings as required; keeps Management informed of area activities and significant problems.

Performs related duties as required or assigned.

• Actively and professionally cross-sells Credit Union services.
• Stays informed regarding local and national economic conditions and regulatory changes.
• Maintains proper maintenance, cleanliness, and security of the work area and equipment.