Municipal Court Clerk

Description

Performs a variety of clerical tasks in support of Municipal Court operations; provides customer service to the public; responds to routine court inquiries; receives and processes court fees and fines; performs data entry; processes and assists in preparing court documentation; and performs other related duties as assigned.

• Provides customer service and assistance to the public in person and over the telephone.
• Answers and directs calls to appropriate individuals; staffs the front counter.
• Responds to routine inquiries from the public; provides information regarding the Court’s policies, procedures, and/or other court related matters.
• Accepts, processes, and records monies received for court fees, fines, and tickets.
• Balances and maintains assigned cash drawer.
• Provides assistance in processing and posting mail payments.
• Arranges payment plans; explains payment options to defendants.
• Coordinates defensive driving, insurance probation, and deferred adjudication.
• Documents and processes complaints received from the public.
• Performs data entry; codes tickets; monitors information for accuracy and completeness.
• Participates in scheduling court proceedings; notifies parties regarding court dates.
• Provides clerical support to the Municipal Court Judge and attorneys.
• Assists in preparing deferral offers, arraignment letters, and/or other court documents.
• Performs other related duties as assigned or required.

Education and Experience:

High School Diploma or equivalent, and one year customer service/cash handling experience; OR an equivalent combination of education and experience.

• Must possess a valid Texas Driver’s License.
• Must obtain Level I Court Clerk Certification within 18 months of hire.

• Work is performed in a municipal court environment.
• May be exposed to potentially irate members of the public, depending on area of assignment
• Subject to sitting for extended periods of time, standing, walking, bending, reaching, and lifting of objects up to 10 pounds.
• Exposure to infectious diseases and interaction with potentially irate members of the public is involved.

• 15 vacation days
• 11 paid holidays
• 15 sick days
• Emergency Leave
• Longevity Pay

Employees participate in the Texas Municipal Retirement System. with a two to one match.

• Medical, dental, and life insurance is offered.

• Free Employee Health Clinic

The City of Longview offers 100% reimbursement of approved college tuition and required fees (excluding books) to employees involved in occupation related courses on a degree plan.