ASC Registrar - Temporary

Job Summary

The registration and scheduling clerk is responsible for efficient, friendly admission of patients to the ambulatory surgery center. They ensure the surgery schedule is accurate before the day of surgery to guide the team in safe care, manage patient financial collections and reporting, monitor traffic patterns and attend to patients and significant others while waiting, support the Medical Record function, and contribute to quality improvement by collecting physician post‑op call sheet data and documenting in the OR patient medical record.

Heaton Eye Associates has served East Texas for over 40 years, offering state‑of‑the‑art technology from primary eye care to world‑class laser surgery. We were the first to offer LASIK in East Texas, perform tens of thousands of procedures, and provide a range of lenses including Symfony Extended Depth of Focus lenses, Pan Optix lenses, and Vivity lenses. We also offer the RxSight Light Adjustable Lens, EVO ICL, a fellowship‑trained Pediatric Specialist, and an Oculoplastic Surgeon for cosmetic, medical, and reconstructive surgery.

Our locations in Tyler, Longview, and Athens provide year‑round activities for families. Longview features Texas' rich history and culture. Tyler offers scenic lakes and spring flowers. Athens provides a small‑town charm with botanical gardens.

Full‑time, Monday‑Thursday. We seek an exceptional Registration/Scheduling Clerk who takes pride in their work, loves serving others, plays well as a team member, has an open‑growth mindset, and maintains an exceptional level of customer service.

• One to two years of health care experience, including one year of registration and medical records/health information duties.
• Experience with QAPI programs.

None required.

High School Diploma or equivalent.

• Generate and distribute the ambulatory surgery schedule.
• Use the schedule to guide registration activity.
• Guide patients in completing necessary forms before pre‑operative care.
• Code and data‑entry of encounters (procedure codes, G codes, etc.).
• Audit work to assure accuracy in operative reports.
• Collaborate to obtain accurate medical record data and documents.
• Ensure medical record chart order follows policy and procedure.
• Maintain security of all records.
• Assist in arranging timely completion of medical record signatures.
• Maintain patient schedule logs.
• Participate in post‑op calls to patients as needed.
• Submit QAPI data regarding post‑op patient communication by physician.

• Proficient in reading and writing the English language.
• Proficient in medical terminology.
• Strong math, analysis, and basic accounting skills.
• Computer proficient with electronic health record and printer technology.
• Computer programs: MS Word, Excel, electronic patient management system.
• Self‑motivated and independent, with critical thinking and problem‑solving ability.
• Professional, well‑groomed appearance with a cheerful demeanor.
• Reliable, pleasant attitude, and willingness to foster trust and teamwork.
• Professional verbal and non‑verbal communication.
• Effective communication with health care team members (physicians, leadership, peers).
• Respectful and compassionate toward patients, significant others, physicians, leadership, and peers.
• Comply with patient confidentiality, HIPAA laws, and protected health information.

• Affordable health and dental insurance.
• Vision care.
• Life insurance.
• Paid time off (PTO).
• 401(k) plan.