Network Communication Technician

Job Description

• Installs, configures, and maintains network hardware and software.
• Troubleshoots and resolves routine issues related to network connectivity and performance.
• Monitors network performance and implements improvements as needed.
• Collaborates with other IT professionals to implement routine network solutions.
• Ensures network security by implementing and maintaining firewalls and other security measures.
• Provides technical support to end-users for network-related issues.
• Documents network configurations, changes, and troubleshooting procedures.
• Stays informed about emerging technologies and recommends upgrades or enhancements.

Perform routine installations, updates, and maintenance of new and existing telecommunication systems and networks. Handle network system planning, monitoring, and testing. Complete preventive maintenance on routine network communications equipment.

• Installs, configures, and maintains network hardware and software.
• Troubleshoots and resolves routine issues related to network connectivity and performance.
• Monitors network performance and implements improvements as needed.
• Collaborates with other IT professionals to implement routine network solutions.
• Ensures network security by implementing and maintaining firewalls and other security measures.
• Provides technical support to end-users for network-related issues.
• Documents network configurations, changes, and troubleshooting procedures.
• Stays informed about emerging technologies and recommends upgrades or enhancements.

Minimum of High School or GED level of education

• Associate or Technical degree in Computer Science, Digital Programs, or related field preferred
• Advanced proficiency in all MS Office programs.
• 0 to 2 years’ experience working as a network technician or related field preferred.
• Certifications in other data analytics and coding programs such as Python, JavaScript, or C++ is a plus.

• Excellent written and verbal communication skills.
• Able to work independently and with others.
• Strong technical computer programming and trouble-shooting skills.
• High attention to detail.
• Demonstrates strong multi-tasking capabilities and organizational skills.

• Frequent exposure to manufacturing facilities with seasonal hot and cold temperatures, dust, and some chemical fume exposure.
• Ability to sit comfortably for prolonged periods of time.
• Occasional travel as the job may require visiting customers and project sites.
• Work is performed in a climate-controlled office setting.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions.

The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.